User tracking mod

[dharma]

Just tried this mod again after a fresh install of 1.3.7, it worked for awhile, now I have having the same issue as before:

each time I try to view some function in admin>user tracking I get kicked out to admin login screen, and loops me back to this page, after I login.

Has has anyone fixed this issue, I am about to give up on this...

[Pixxi]

Some people seem to find this happens every time they try to access UT, some find it happens occasionally, and some never have it happen at all. Usually once you've been logged out once, you can then log back in and use the UT mod fine - until the next time you login.

I've noticed it once or twice just after the UT mod came out, but not since.

Earlier in this thread Inksale mentioned that he'd also seen it happen with other mods that use the Tools menu, so suspected it may not be confined to UT.

I vaguely remember this being discussed in the old(er) UT thread - which will now be in the archives section - perhaps there's a workaround or reason there.

[JeffD]

dharma:

Though I have never witnessed this behavior personally I have heard a few folks say this has happened to them with other admin contributions. As Pixxi says I doubt this has anything to do specifically with the UT mod, but more likely something to do with session configuration or contributions that somehow affect the admin sessions causing the admin session to expire to quickly.

I can only suggest examining the configuration for configuration -> mystore -> Admin Session Time Out in Seconds and search the forums for "admin session timeout" where you will find much information.

Are you using any contribs such as admin profiles? If so you might check that thread to see if there are answers there...

Hope this helps!

Jeff

[a_berezin]

dharma!
What version of UT you use? user_tracking_20060805 or user_tracking_for_zen 1.3.6.2?

[dharma]

Thank you all for your responses....

I was running Version: user_tracking_for_zen 1.3.6 Zen Cart v1.2 Release on ZC 1.3.7

I have searched the forums in the last few weeks, and have seen a few others with a similar issue (awhile back), but no resolution.

I have had UT running successfully with no issues for 2 months, on a test site, but my main site (with a different host), has been nothing but trouble (i have tried many fresh installs). A bit disheartened today, I rebuilt my site, without UT, as I don't have any more time to trouble shoot. It is a great Mod and perhaps I will re-install it one day, but for right now I have to start with less and build up when I have more time.

Again, thank you all very much for responses and concern.

[chain_man]

I've noticed another bizarre behavior: When a "guest" has items in his shopping cart - all the other prior "guests" have the same items in their shopping carts too.

This is 1.3.7 UT on 1.3.7 zc.

Any suggestions?

[Woodymon]

When a "guest" has items in his shopping cart - all the other prior "guests" have the same items in their shopping carts too.

This is 1.3.7 UT on 1.3.7 zc.

Doug-

1. Is this issue still happening to you?

2. Where did you obtain UT version 1.3.7 ?

Woody

[s_p_ike]

Hmm.... JeffD zip mod is damaged or whatsoever, I cannot open it.

Is it downloadable from another place?

Thanks

[reza]

HI
Can somebody help me by giving me the url link or even the zipped packege of user tracking for zen 1.3.7, ?
I installed user tracker Version: 1.3.6.1 from download page and installed on zen fresh 137, but it doesn't work. I don't see any options in user tracking configuration in admin/tools and or in admin/configuration
thanks