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  1. #2
    Join Date
    Feb 2005
    Location
    Captain Cook, Hawaii
    Posts
    179
    Plugin Contributions
    0

    Default Re: Order confirmation email problem

    I have what appears to be a similar problem.

    I created a new cart on a new server the other day and thought I had everything working. My host (existhost) was moving servers around, but I don't think this particular server was effected.

    Anyway, I was using the 1.3.0.1 version of Zen as a new install.

    When I discovered things not working and got tired of playing, I deleted all of the cart, the configs, the database and so on, then loaded 1.2.6d as a new install to see if the 1.3.0.1 version had a bug. The 1.2.6d version appears to nopt be working for me either.

    This customer uses the split-cc module.

    I cannot get the CC or Admin emails to send out, yet the customer email sends fine. Changing the admin confirmation copy to be the customers email, did not work for me.

    Cart is configured under DOMAIN-A.com.
    Customer is configured under DOMAIN-B.com.

    When order is submitted, DOMAIN-B gets an email.
    Admin at DOMAIN-A does not get a copy. Changing Admin to be an email under DOMAIN-B does not help.
    Split CC emails sent to people on DOMAIN-A or DOMAIN-B does not work.

    I've spent 10 hours on this already and have made no headway.

    I wonder if we are all actually hosted on the same big server and somebody updated PHP or sendmail or something.
    Last edited by mshultise; 15 May 2006 at 09:44 AM.
    Aloha from Hawaii! (its a dirty job, but SOMEBODY has to live here...)

 

 

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