For the long term, you can setup a demo shop to test the functions of Zen Cart and most important is to shorten the learning curve. Please note a demo environment can be setup in your PC also.
Then you can act like a customer, registered, login and buy the demo goods in your demo shop.
Return to the question,
For example, act as a customer of you demo shop and Buy a demo product of
Gift Certificate $100.00
And after finished all the checkout processes, the following report can find in the Adim Page of the:
Gift Certificate Release Queue
======================
Customers ___ Order-No. ___ Gift Certificate Value ##########__ Date Purchased
Throu See ##########___ 123 ####################___ $100.00 ##########__ 06/17/2006 21:39:19
And in the far right side of the screen can find something similar as follow:
[2] 06/17/2006 21:39:19 $100.00
=========================
[Release Gift] <== the button
Edit Order ID#123
[Order] <== the button
If the Shop Owner, that is you again, confirmed that the payment is valid!
Then you can press the the above button ==> [Release Gift] to relase the Gift Certificate.
Don't forget two things, you have to do if you released the Gift Certificate.
1. Update the Order Status from Pending to Delivered of the Order.
2. also Sent a mail to your customer to acknowledge the relase of the Gift Certificate.
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