Gift Certificate Help Please

[joanorsky]

you've simply set your product incorrectly, check your product details.

Craig
http://www.scientificsales.co.nz

You know what ??
You're right !!!! It was indid MY error!!
by mere casuality i had in fact a currency error, i was mentioning on my currency configuration that 1EUR = 1.2xxxx EUROS, which is in fact 20% of the real value but, considering that we also have 21% tax here.. it lead me to believe that the VAT was being inserted on the Gift Certificates. Man... i'm dumb!! lol

Fortunatly for me that there are very wise guys ( ) here that pointed me to the right was..

Thanks Craiglove..

[craiglove]

hehehe... thats great. since were hot on the case.

Also dont forget to label your "Products Model:" with "GIFT-xxx" in CAPS. this will enable you to have Gifts show up in your "Gifts Certificate Que".

ie: my
$10.00 is GIFT-0010
$20.00 is GIFT-0020
$50.00 is GIFT-0050

etc....

Craig

[anitalee]

Thanks, this was so much help. But now I have it all set up but I am stuck again. I wanted to floow it through so I could be sure a customer could as well. But as the customer I clicked on the gift cert faqs and it tells me to see the Shopping Cart Box in the right hand column, but with nothing new in my cart I have no shopping caer box??!! How do they email the gift certificate to someone? If their something else I need to set up for this I missed?

Thanks,
Anita

[DrByte]

Thanks, this was so much help. But now I have it all set up but I am stuck again. I wanted to floow it through so I could be sure a customer could as well. But as the customer I clicked on the gift cert faqs and it tells me to see the Shopping Cart Box in the right hand column, but with nothing new in my cart I have no shopping caer box??!! How do they email the gift certificate to someone? If their something else I need to set up for this I missed?

Thanks,
Anita

You can set the shopping-cart sidebox to "always show" via Admin->Configuration->Layout Settings->Shopping Cart Box Status = 0

Also, Gift Certificate funds can be managed by the customer from:
- My Account
- Gift Certificate FAQ page
- gv_send page
- and checkout_success page

[reza]

You can set the shopping-cart sidebox to "always show" via Admin->Configuration->Layout Settings->Shopping Cart Box Status = 0

Also, Gift Certificate funds can be managed by the customer from:
- My Account
- Gift Certificate FAQ page
- gv_send page
- and checkout_success page

Hi Dr Byte
you have right to manage in this files.
but suppose a client send some of his balance to somebody else, this will automatically debit from his caccount balance. but if the receiver does not answer to the sender email or for every reason, did not get email etc. admin do not have more acccess to this balance of client, other hand, cliant('s balance has been debited without his money be released by somebody else so ho lost his money in the air????

question; is there any possibility to manage this issue? to see or to give a limitation time to the receiver and if he does not react to the sender mail, the balance of sender becomes corrected? as we see in paypal, if receiver does not react to senedr gift, at least sender doesn't loos his money?

thanks

[Ajeh]

My sister gives me a Best Buy Gift Certificate ...

Yes, she also gave me one last Christmas and the Christmas before ... and the one before last ...

They are all four sitting in my pocket ...

I did use one 6 months ago ... or part of one for a headset ...

I sure would of been ticked off if my Christmas present expired, became void, etc.

That's why when she asks ... hey what do you want for Christmas ... and I say nothing special ... and she says how about a Gift Certificate from Best Buy ... I say sure ... cause I know I can put those in my pocket and use them whenever I want ...

Maybe a wireless headset next ... yeah ... that's that's the ticket ... a wireless headset ... or ... or ... or ...

Gotta love those Best Buy Gift Certificates ... I sure hate those ones that expire or lose value etc. over time ... really ticks me off to say the least ... makes me want to packup my credit cards and go home ...

[reza]

Hi Dr Byte
you have right to manage in this files.
but suppose a client send some of his balance to somebody else, this will automatically debit from his caccount balance. but if the receiver does not answer to the sender email or for every reason, did not get email etc. admin do not have more acccess to this balance of client, other hand, cliant('s balance has been debited without his money be released by somebody else so ho lost his money in the air????

question; is there any possibility to manage this issue? to see or to give a limitation time to the receiver and if he does not react to the sender mail, the balance of sender becomes corrected? as we see in paypal, if receiver does not react to senedr gift, at least sender doesn't loos his money?

thanks

HI
CAN SOMEBODY GIVE ME A HAND, FOR THE QUESTION ABOVE;
I don't repeat the question, Jst the point of the question is: what can we do if the receiver of a gift certificate sent by other client do not receive his email, while the balance of sender is already debitted?
thanks if you can guid me ;;;;

[Ajeh]

Look in the Admin ... Gift Certificates/Coupons ... Gift Certificate Sent ...

You should see the redemption code on the GV the customer sent ... send this to the person who needs to redeem it ...