order status updates

Locked

Results 1 to 7 of 7

This thread is locked. New replies are disabled.

16 May 2006, 13:16

dstoops

New Zenner

Join Date:: Feb 2006
Posts:: 23
Plugin Contributions:: 0

order status updates

I want to change the options in the order status of the admin, so that 'delivered' reads 'shipped'.(This also affects the comments on the update email). Since I cannot find any defines for order status through the Developer's Toolkit, and I can find mysql that asks for order_status_name, I think that the options are set in the tables - but I cannot find these fields in the tables Order_status or Order_status_update.

Any suggestions?

16 May 2006, 13:26

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: order status updates

These are all defined in the database ...

Admin ... Localization ... Orders Status ...

16 May 2006, 14:44

dstoops

New Zenner

Join Date:: Feb 2006
Posts:: 23
Plugin Contributions:: 0

Re: order status updates

Thanks, but I don't have a database by that name. I have admin which has id, psword, email, level, name.
I have one called order_status that has order_status_id, language, and order_status_name.

Any other suggestions?

17 May 2006, 03:36

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: order status updates

That is a menu choice ...

Admin ... Localization ... Orders Status ...

In the Admin ... on the menu choice Localization ... on the menu choice Orders Status ...

are located all of the current Orders Status names ...

Be sure to familiarize yourself with the relationship between the Downloads Controller and the actual orders_status values ...

Other than that ... knock yourself out ... :smile:

22 May 2006, 12:03

knitlady

New Zenner

Join Date:: Apr 2006
Posts:: 59
Plugin Contributions:: 0

Re: order status updates

Ajeh:
That is a menu choice ...

Be sure to familiarize yourself with the relationship between the Downloads Controller and the actual orders_status values ...

:smile:

I offer both downloads and a physical disc as purchase options for my patterns that I sell. Someone on the board, and I'm sorry but I can't remember who, advised me to leave my status options set at the default and change them manually which is no problem. I just wait until the default number of days that I have set for them to download in expires and then manually change it to "delivered". I just can't figure out what the "update option" by itself does or how and when it is supposed to be used. Can someone explain it to me, please?

thanks much in advance. This group is really great.:wink2:

22 May 2006, 13:55

broknspyrl

New Zenner

Join Date:: Mar 2005
Posts:: 32
Plugin Contributions:: 0

Re: order status updates

I would imagine that is used for updated information on the order. Like, the customer receives his package but the contents are broken, so he's sending it back for a replacement. Rather than having them place a new order, you can just throw some comments in the Updated section explaining what happened and what is being done. That's what I'm using it for at least.

22 May 2006, 14:02

knitlady

New Zenner

Join Date:: Apr 2006
Posts:: 59
Plugin Contributions:: 0

Re: order status updates

broknspyrl:
I would imagine that is used for updated information on the order. Like, the customer receives his package but the contents are broken, so he's sending it back for a replacement. Rather than having them place a new order, you can just throw some comments in the Updated section explaining what happened and what is being done. That's what I'm using it for at least.

Ok, I see, so they are pretty much customizeable then...that is great.

Mellany