Quote Originally Posted by broknspyrl
I would imagine that is used for updated information on the order. Like, the customer receives his package but the contents are broken, so he's sending it back for a replacement. Rather than having them place a new order, you can just throw some comments in the Updated section explaining what happened and what is being done. That's what I'm using it for at least.
Ok, I see, so they are pretty much customizeable then...that is great.

Mellany