No information shows up on the checkout page.

[rwelker]

I am using Zen Cart 1.3.9. I used a one click install from Softacualous.
I am using FreeTemplate1 from Zen Flavor. My site only offers Digital Downloads MP3 format. When trying to do a test transaction, I am able to put product into the shopping cart, but when I click the checkout link, only the header and the left column (there is no right column) show up. The rest of the page is blank. I have looked through tutorials, the forum and the Zen Cart ebook. I can find nothing that addresses this problem. I could really use some help.

www. S y n c h r o B e a t s . c o m

Thanks in advance.

[DrByte]

https://www.zen-cart.com/tutorials/index.php?article=82

[rwelker]

Found This in the error log:

[16-Jan-2012 18:57:54] PHP Fatal error: Call to a member function javascript_validation() on a non-object in

/My URL/includes/templates/template_default/templates/tpl_checkout_payment

_default.php on line 15

This is line 15:

<?php echo $payment_modules->javascript_validation(); ?>

I don't know how to fix it.

[DrByte]

Please click Reply below and answer all the questions in the Posting Tips section on that page. Be sure to also indicate what payment modules you've installed/enabled.

[rwelker]

Zen Cart version 1.3.9
Original installation, installed using Softaculous on web host.
Uploaded FreeTemplate1 from Zen Flavor via ftp.
Uploaded and installed InternetSecure module via ftp.
Internet secure is the only payment module activated.
I have looked at the faq's and forum.
This is a new store that has not gone live yet as far as payments are concerned, due to this error.
The store address is w w w . S y n c h r o B e a t s . c o m

Checkout page is blank.
This error shows up in the logs:

[16-Jan-2012 18:57:54] PHP Fatal error: Call to a member function javascript_validation() on a non-object in

/home2/lifesucc/public_html/w w w . S y n c h r o B e a t s . c o m /includes/templates/template_default/templates/tpl_checkout_payment

_default.php on line 15

This is line 15 from tpl_checkout_payment:

<?php echo $payment_modules->javascript_validation(); ?>

Also found this in payment.php:

// if there is only one payment method, select it as default because in
// checkout_confirmation.php the $payment variable is being assigned the
// $_POST['payment'] value which will be empty (no radio button selection possible)

If the last above is the problem, how do I set InternetSecure as the default payment method?

Thanks for your help.

[DrByte]

Looks very much like your problem is with your payment module.
If you turn off the InternetSecure addon and turn on the check/moneyorder module for a test, does it let you do a checkout?

[rwelker]

No that doesn't help. The checkout - step one page is still blank. I spoke with internet secure yesterday and they say that this page is actually 2 pages before the site would connect to them.

[DrByte]

Okay. Time to inspect all your site's files to see what's broken, missing, or incompatible:
http://www.zen-cart.com/wiki/index.p...Obscure_Issues

[rwelker]

What should I do about the fatal error I found in the log files?


[16-Jan-2012 18:57:54] PHP Fatal error: Call to a member function javascript_validation() on a non-object in

/My URL/includes/templates/template_default/templates/tpl_checkout_payment

_default.php on line 15

This is line 15:

<?php echo $payment_modules->javascript_validation(); ?>

Do I do something about that before following through with the file comparison you just suggested? It seems that we know of a fatal error. Is the file comparison a way to correct it?

[DrByte]

That error is a result of the system not recognizing your available/selected payment module(s).
The error doesn't appear when using a brand new clean install of Zen Cart without any addons or alterations.
So, you need to do the comparison to find out what you've changed, and undo those changes until it works properly again.