Admin Profiles (for v1.3.x only!) Support Thread

[maraud]

I have installed the plugin but cannot see the "permissions" icon needed to assign permissions

[kuroi]

I have installed the plugin but cannot see the "permissions" icon needed to assign permissions

Please install this mod by following the instructions in the install.txt file included with the package.

[thomasw98]

I assume this is something buggy with my server, but I just want to mention it here since it seems particularly troublesome with this admin profiles mod and see if you have any suggestions:

zencart 1.3.7
latest admin profile mod version

When I go to admin/tools/admin settings, then click on the orange "P" logo next to one of the admin user's name, the page appears but only loads about 2/3's of the way and then nothing else happens until it finally times out and gives up.

It does not always stop on the same line. Sometimes is goes almost to the end, sometimes only half way, and other times 2/3's of the way.

The weirdest thing of all: Sometimes it loads perfectly! In other words, it seems to work perfectly some of the time.

This behavior seems to come and go. I can not discern any pattern in this behavior yet. Maybe it could be due to other admins being online? Maybe to heavy traffic on the website? Maybe related to the tides or the moon phase??

Other pages in admin or the regular pages of the website seem slightly buggy or laggy from time to time, but never as bad as this page is.

Any ideas would be appreciated.

[kuroi]

When I go to admin/tools/admin settings, then click on the orange "P" logo next to one of the admin user's name, the page appears but only loads about 2/3's of the way and then nothing else happens until it finally times out and gives up.

This sounds like a problem when your browser tries to render the page. Does the browser freeze completely? Which browser are you using?

[thomasw98]

I am using IE, but I also tested it in Firefox and it does the same thing.

[thomasw98]

I am using IE, but I also tested it in Firefox and it does the same thing.

For the record, I have finally isolated the problem to my router in my office...in other words, something about that one specific page does not agree with my router in my office. I can use the same computer, plug in directly to my ADSL modem (i.e. remove the router from the connection loop), and everything works fine.

I have no idea what to do about this, but it is not a big problem anyways. If I really need to change admin permissions while I am at the office, I just login with my mobile phone internet connection and make the changes there.

[kuroi]

For the record, I have finally isolated the problem to my router in my office...in other words, something about that one specific page does not agree with my router in my office. I can use the same computer, plug in directly to my ADSL modem (i.e. remove the router from the connection loop), and everything works fine.

I have no idea what to do about this, but it is not a big problem anyways. If I really need to change admin permissions while I am at the office, I just login with my mobile phone internet connection and make the changes there.

When there's a problem there's also always a cause. But sometimes they can be hard to find or very subtle. Sounds like you got one of them! Thanks for updating us Thomas.