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  1. #1
    Join Date
    Sep 2009
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    Victoria
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by prellis View Post
    I haven't figured out how to add additional images. If I add them like I do the base images, it renames them correctly base_01....but they aren't showing up ???? I searched but couldn't find an answer via the forum or your site...
    I am having the same issue.

    I sell lingerie and need to display different photos for the verious colours of my products.

    I want this to display on the more information page of my products.

    I had it working without this add on, but now I can't work out how to get the additional images to show up.

    Can anyone help on this issue. It's a big one for me.

    Pleeeeeease!!!!

    Much thanks in advance.

  2. #2
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
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    32

    Default Re: Image Handler 2 Support

    This is covered in the readme BTW... Here is the LIKELY problem.. If your main product image and your additional images are not all the same filetype, then your additional product images WILL NOT DISPLAY. Image Handler DOES NOT KNOW the difference between a JPG or PNG file.. It merely uploads the files you select and re-names correctly them to follow Zen Carts rules for additional product images.. IF your images are of all different filetypes (Main image is PNG and additional images are JPGs for example) then your additional product images WILL NOT WORK

    Quote Originally Posted by Kayz View Post
    I am having the same issue.

    I sell lingerie and need to display different photos for the verious colours of my products.

    I want this to display on the more information page of my products.

    I had it working without this add on, but now I can't work out how to get the additional images to show up.

    Can anyone help on this issue. It's a big one for me.

    Pleeeeeease!!!!

    Much thanks in advance.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #3
    Join Date
    Sep 2009
    Location
    Victoria
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by DivaVocals View Post
    This is covered in the readme BTW... Here is the LIKELY problem.. If your main product image and your additional images are not all the same filetype, then your additional product images WILL NOT DISPLAY. Image Handler DOES NOT KNOW the difference between a JPG or PNG file.. It merely uploads the files you select and re-names correctly them to follow Zen Carts rules for additional product images.. IF your images are of all different filetypes (Main image is PNG and additional images are JPGs for example) then your additional product images WILL NOT WORK
    All of my images are in jpg. format.

    They are all already named properly as well because I originally had them all working (additional images to) without using IH2.
    ie:
    PI5038 (main image)
    PI5038_01 (second image)

    When I installed IH2 I removed all of my images from my server that I had originally uploaded so that I could upload them using IH2.

    I uploaded my main image via IH2.

    Then I clicked on (Click to add a new image to this product) to upload the additional image for my product.

    It is showing under IH2 but not under the products more information page.

    I also have ADMIN > CATALOG > PRODUCT TYPES ... Product - General (Click Edit Layout button), setting for: Show Product Additional Images

    ... is set to 1.

    Do you have any other ideas as to why it would not be showing up?

  4. #4
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
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    32

    Default Re: Image Handler 2 Support

    A link to your site would be helpful so we're not all guessing here.. Especially since I am not exactly sure of what you mean by a "more information page". Additional images show on the product detail page in the Additional Images section..

    Quote Originally Posted by Kayz View Post
    All of my images are in jpg. format.

    They are all already named properly as well because I originally had them all working (additional images to) without using IH2.
    ie:
    PI5038 (main image)
    PI5038_01 (second image)

    When I installed IH2 I removed all of my images from my server that I had originally uploaded so that I could upload them using IH2.

    I uploaded my main image via IH2.

    Then I clicked on (Click to add a new image to this product) to upload the additional image for my product.

    It is showing under IH2 but not under the products more information page.

    I also have ADMIN > CATALOG > PRODUCT TYPES ... Product - General (Click Edit Layout button), setting for: Show Product Additional Images

    ... is set to 1.

    Do you have any other ideas as to why it would not be showing up?
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #5
    Join Date
    Sep 2009
    Location
    Victoria
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by DivaVocals View Post
    A link to your site would be helpful so we're not all guessing here.. Especially since I am not exactly sure of what you mean by a "more information page". Additional images show on the product detail page in the Additional Images section..
    Ok sorry here is a link to one of the pages on my site: http://passionsignite.com.au/index.p...ex&cPath=96_97

    If you click on GATHERED HALTER DRESS fourth from the top the "more information" page with be displayed.

    I have uploaded the main image (white dress) along with two other images through IH2 (brown dress & pink dress) for this product. But the other two images are not showing.

  6. #6
    Join Date
    Oct 2007
    Location
    Emporia, Kansas
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    1,762
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by Kayz View Post
    Ok sorry here is a link to one of the pages on my site: http://passionsignite.com.au/index.p...ex&cPath=96_97

    If you click on GATHERED HALTER DRESS fourth from the top the "more information" page with be displayed.

    I have uploaded the main image (white dress) along with two other images through IH2 (brown dress & pink dress) for this product. But the other two images are not showing.

    if your other products are supposed to have additional images then they do not show either.

    question, did you make sure you put the IH2 files from includes/modules into the main modules folder or did you add them to a new folder named exactly like your template you are using?

    you might try reuploading them again just in case something went wrong.

    also in that same modules folder did you put the ones in the pages folder too?

  7. #7
    Join Date
    Sep 2009
    Location
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by DarkAngel View Post
    if your other products are supposed to have additional images then they do not show either.

    question, did you make sure you put the IH2 files from includes/modules into the main modules folder or did you add them to a new folder named exactly like your template you are using?

    you might try reuploading them again just in case something went wrong.

    also in that same modules folder did you put the ones in the pages folder too?
    I had uploaded all the files twice to make sure they were all there but for some reason when I uploaded the additional_images.php (under includes >modules) file for the 3rd time it seems to now be working.

    I'll add in all my other additional images and let you know if they work or if I have any further problems.

    Thanks for the help.

  8. #8
    Join Date
    Oct 2007
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    Emporia, Kansas
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by Kayz View Post
    All of my images are in jpg. format.

    They are all already named properly as well because I originally had them all working (additional images to) without using IH2.
    ie:
    PI5038 (main image)
    PI5038_01 (second image)

    When I installed IH2 I removed all of my images from my server that I had originally uploaded so that I could upload them using IH2.

    I uploaded my main image via IH2.

    Then I clicked on (Click to add a new image to this product) to upload the additional image for my product.

    It is showing under IH2 but not under the products more information page.

    I also have ADMIN > CATALOG > PRODUCT TYPES ... Product - General (Click Edit Layout button), setting for: Show Product Additional Images

    ... is set to 1.

    Do you have any other ideas as to why it would not be showing up?

    for some of my own images this happened too and what I did was open them in photoshop then just do a "save as" to resave the image. For some odd reason the image got corrupted enough to mess with ih2.

    after doing that they behaved like they should.

  9. #9
    Join Date
    Feb 2007
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    28
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    Default Re: Image Handler 2 Support 1.38

    Hi,
    I work with image Handler from more than 1 year, and i`m installed it over 10 times, whithout problems.
    But now i Have a Big problem and can`t find solution.

    I installed Image Handler on my new store, everyting with instalation is ok. I upload one test product, i see its 3 size images in control panel at IH manager. The problem is in catalog. Images are not showing, only small image work but when i check its links there are this linkfor Large image: /images/large/Shema_Primer_LRG.jpg which is not IH image link. For small images i see this /images/Shema_Primer.jpg.
    I think it have to be somethink like this: /bmz_cache/8/8a1685b8a46b7a497cf6af9ad8b8b620.image.65x80.jpg
    So i think that the link wich is for IH Image is lost somewhere.
    I`m installed before only the module for Additional images only.

    Thank you for your attention!

  10. #10
    Join Date
    Apr 2010
    Posts
    3
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    database error Re: Image Handler 2 Support

    I have a new install of Zen Cart 1.3.8. I installed image handler 2 and it said it installed successfully. When I go to manage images I get this error all over the place:

    Code:
    Warning: imagejpeg() [function.imagejpeg]: Unable to open '/var/www/vhosts/mysite.com/httpdocs/bmz_cache/d/da9bc75fca5e99bc3f8fd586af028b4b.image.100x75.jpg' for writing: No such file or directory in /var/www/vhosts/mysite.com/httpdocs/includes/classes/bmz_image_handler.class.php  on line 654
    Any help is appreciated. It seems this add-on is the best one to manage multiple images in a browser.

 

 
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