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  1. #1
    Join Date
    Feb 2010
    Posts
    237
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    0

    Default Re: Image Handler 2 Support

    Yes, that worked great.

    Thank you so much for the time you took to help me.

    Dave

  2. #2

    Default Re: Image Handler 2 Support

    Not sure if anybody will see this thread but I'm having a problem and I really need some help, I need my mum's site up asap and this is stopping me. I'm using 1.3.9 and using Image Handler 2, but I'm having a problem... whenever I create a product and upload a photo from her camera (usually called something like "014.JPG), it uploads fine. However when I go to Image Handler2 in the tools section and select the product, nothing appears underneath it, whereas it worked with a different product which was called "vernon something.png"... This is what I see:

    http://puu.sh/h1DB

    Any ideas why this is? I'd love some help asap please, this is really frustrating me... Many thanks^^

    ps- I think it might have something to do with the file extensions but I'm really not sure

  3. #3
    Join Date
    Oct 2005
    Location
    Chicago, IL USA
    Posts
    1,587
    Plugin Contributions
    29

    Default Re: Image Handler 2 Support

    File extensions do matter. If the products main image is a .png all additional images need to be .png.

  4. #4

    Default Re: Image Handler 2 Support

    Quote Originally Posted by jeking View Post
    File extensions do matter. If the products main image is a .png all additional images need to be .png.
    How about if the original is a .JPG, capitalised, as are the additional images? When I have the original as a .JPG (capitalised), for some reason it doesn't appear in Image Handler2 in tools, but I'm unsure if it's due to that... any ideas? Thanks for your reply :)

  5. #5
    Join Date
    Oct 2005
    Location
    Chicago, IL USA
    Posts
    1,587
    Plugin Contributions
    29

    Default Re: Image Handler 2 Support

    I'm not 100% sure about the capitalization. Try being consistent, either caps or lowercase, as see it if works.

  6. #6

    Default Re: Image Handler 2 Support

    Quote Originally Posted by jeking View Post
    I'm not 100% sure about the capitalization. Try being consistent, either caps or lowercase, as see it if works.
    That's not the issue unfortunately because if I upload the product with a .JPG, I can't even access the product on Image Handler, like in the screenshot I posted above... nothing appears, regardless of capitalisation.

    Ooh! I found a solution! I just renamed an image of a product to ".png" then created the product as normal and uploaded it, and it now appears in Image Handler2! Yesssss!

    One other thing - is there a way to mass rename images to .png from .JPG?

  7. #7

    Default Re: Image Handler 2 Support

    Can't find how to edit my posts but no worries, I've managed to work it out :) Thanks jeking

 

 

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