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  1. #1
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    Default Re: Image Handler 2 Support

    Hi,

    I have all my main images uploaded at 700px wide by 1050px high. Which in hindsight was a bit large.

    So, I set IH2 in admin to IH large image maximum width 600 and
    IH large image maximum height 900.

    Now, when I click on additional images, they open at the 600x900 dimensions. HOWEVER, when I click on the main product image, it is still coming up as 700x1050.

    Anyone know why the additional images are obeying the IH2 admin settings, but the main image is not?

  2. #2
    Join Date
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    Default Image Handler 2 blanks some product / category pages on 1000+ shop site

    Hi, I have a serious problem with IH2 and have not come across any solutions that work except deactivating IH2.

    I posted my problem in a different thread since at that time I was not 100% sure it had to do with IH2:

    http://www.zen-cart.com/forum/showthread.php?t=126691

    To summarize my problem: I have a shop (about 1000 products) running for many years now. In the last 2 years, I have been using IH2 without any problems. Now since a couple of weeks, after adding new products, the front-end page that displays this product would just blank the part starting where the product display starts. The header and all the stuff that is loaded before the product, is displayed, but not the rest. The same thing happens for categories that contain at least one of the "bad" products, resulting in blanking the whole category!

    I've read of other people having the same problem but could not find any answers nor solutions.

    Any suggestions on what I could do? If not, are there any automatic resizing alternatives to IH2?

    I appreciate your help!

  3. #3
    Join Date
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    Default Re: Image Handler 2 blanks some product / category pages on 1000+ shop site

    Quote Originally Posted by surfmueller View Post
    Hi, I have a serious problem with IH2 and have not come across any solutions that work except deactivating IH2.

    I posted my problem in a different thread since at that time I was not 100% sure it had to do with IH2:

    http://www.zen-cart.com/forum/showthread.php?t=126691

    To summarize my problem: I have a shop (about 1000 products) running for many years now. In the last 2 years, I have been using IH2 without any problems. Now since a couple of weeks, after adding new products, the front-end page that displays this product would just blank the part starting where the product display starts. The header and all the stuff that is loaded before the product, is displayed, but not the rest. The same thing happens for categories that contain at least one of the "bad" products, resulting in blanking the whole category!

    I've read of other people having the same problem but could not find any answers nor solutions.

    Any suggestions on what I could do? If not, are there any automatic resizing alternatives to IH2?

    I appreciate your help!
    A link to the page you are having problems with would be nice.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  4. #4
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    Default Re: Image Handler 2 blanks some product / category pages on 1000+ shop site

    Quote Originally Posted by surfmueller View Post
    Hi, I have a serious problem with IH2 and have not come across any solutions that work except deactivating IH2.

    I posted my problem in a different thread since at that time I was not 100% sure it had to do with IH2:

    http://www.zen-cart.com/forum/showthread.php?t=126691

    To summarize my problem: I have a shop (about 1000 products) running for many years now. In the last 2 years, I have been using IH2 without any problems. Now since a couple of weeks, after adding new products, the front-end page that displays this product would just blank the part starting where the product display starts. The header and all the stuff that is loaded before the product, is displayed, but not the rest. The same thing happens for categories that contain at least one of the "bad" products, resulting in blanking the whole category!

    I've read of other people having the same problem but could not find any answers nor solutions.

    Any suggestions on what I could do? If not, are there any automatic resizing alternatives to IH2?

    I appreciate your help!
    Posted a reply in the other thread.

  5. #5
    Join Date
    Jul 2007
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    Default Re: Image Handler 2 blanks some product / category pages on 1000+ shop site

    Quote Originally Posted by tophand View Post
    Posted a reply in the other thread.
    Have you cleared your cache in image handler? Go to your store admin/tools/image handler/admin/Clear image cache and see if that will do anything for you. If not i'm not sure.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  6. #6
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    Default Re: Image Handler 2 blanks some product / category pages on 1000+ shop site

    Quote Originally Posted by countrycharm View Post
    Have you cleared your cache in image handler? Go to your store admin/tools/image handler/admin/Clear image cache and see if that will do anything for you. If not i'm not sure.
    yes, cleared the cache. but it took only a second or less, is that normal? nevertheless, does not solve the problem.

    @tophand: checked titles, but all clean as well.

    oh and some more information on the configuration I'm running:
    Zen Cart 1.3.8a
    PHP 4.49 (could that be the problem???)
    MySQL 4.1

  7. #7
    Join Date
    Jul 2007
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    Default Re: Image Handler 2 blanks some product / category pages on 1000+ shop site

    Quote Originally Posted by surfmueller View Post
    yes, cleared the cache. but it took only a second or less, is that normal? nevertheless, does not solve the problem.

    @tophand: checked titles, but all clean as well.

    oh and some more information on the configuration I'm running:
    Zen Cart 1.3.8a
    PHP 4.49 (could that be the problem???)
    MySQL 4.1
    No thats not normal. If you are on a shared sever it should have took a little bit more time than that. I would go to your sever and check the bmz_cache and make sure it is set to 777. Check and see if you have anything in there, if not then the problem is somewhere else.

    oh and some more information on the configuration I'm running:
    Zen Cart 1.3.8a
    PHP 4.49 (could that be the problem???
    MySQL 4.1
    That shouldn't make any difference with this module but I would upgrade if you can. Most severs give you an option in c panel under File Extension or your server may use a different language but it is their. Switch to the extension php5. Check under your store admin/tools/Server Information and make sure GD libraries
    or ImageMagick are installed. Let me know.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  8. #8
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    Default Re: Image Handler 2 blanks some product / category pages on 1000+ shop site

    Quote Originally Posted by countrycharm View Post
    I would go to your sever and check the bmz_cache and make sure it is set to 777. Check and see if you have anything in there, if not then the problem is somewhere else.
    the bmz_cache folder is full, folders ranging from 0 to 9 and a to f and in those folders all the image files...

    Quote Originally Posted by countrycharm View Post
    Check under your store admin/tools/Server Information and make sure GD libraries
    or ImageMagick are installed. Let me know.
    GD libraries are installed.

    I mean the weird thing is that this problem is only on some of the products I recently added, not all of them. This is what confuses me the most.
    thanks for your support so far!

  9. #9
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    Default Re: Image Handler 2 Support

    Does anyone know how to apply the IH2 maximum image size setting to the main image as opposed to just the additional images?

 

 

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