Failed opening whos_online.php

[sincitybrant]

After Step 1 of 3 Delivery Information, I get this error on a client's website. Step 2 should be "choose your payment method". I did a search on whos_online and none referenced this error:

Fatal error: main(): Failed opening required './includes/languages/english/whos_online.php' (include_path='.:/opt/php/include:/opt/php/lib/php') in ./includes/languages/english.php on line 630

Any idea of what the problem is? If nothing else, can I disable the function that calls whos_online.php so it isn't being used? it is not important to the client or myself.

If I go to Tools -> Who's Online -> It would seem to display the information correctly (my item in the shopping cart, my IP, my full name I filled out earlier)

Thank you!

[Ajeh]

The error appears related to not being able to find or access:

/includes/languages/english/whos_online.php

Is the file on the server?

What are the permissions?

Did you try to reload the file to see if this fixes the problem?

Does this only happen on secure pages?