AUSTPost module

[RodG]

I have a different problem.
Aust post mod was working fine. the settings I have are: item 1 always free shipping. item 2 normal shipping (as per Aust post.) It was working but now I get error message from the shipping estimator & the same happens if i try to go to the checkout...ERROR /includes/modules/shipping/austpost.php on line 888

This is probably caused because the Australia Post server has been offline for most of the day (17 May 2008).

ALSO another question. Is it possible to set it so item #1 is free shipping within Australia only but international orders as per Aust post?
For all other items - austpost rates including international?
Many thanks

I dunno. This isn't really an AP module issue, it is a zencart issue. The Aust Post module will quote (or not quote) according to the data passed to it by the core zencart code. It knows nothing at all about free shipping or any other kind of non AP shipping options.

Cheers
Rod

[vivaraquel]

Hi again. The module (or something) is playing funny buggers with me. I have 2 items atm in my site www.sellhandmade.com.au

One item's diemnsions are weight 10 gms, H 1cm, L 6cm and W 6cm.
The other is weight 70 gms, H 2.2cm, L 9cm, W 9cm.

Postage costs for the 1st item is accurate but the postage costs for the second are not. It says it is been sent in 4 boxes!!

I entered the info of the 2nd item as a parcel under 250gms on the aus post site and with registered and delivery confirmation it should be the same cost as what the 1st item's parcel rate is showing on the estimator pop up.

I changed the H, W and L on the second item to match the 1st but is was still quoting really wrong, $20.50. So I changed the dimensions back and changed the weight to be the same as product 1 and it worked only quoting the parcel rate which is correct and for the correct amount.

Obviously it's something to do with the weight. However, even the aus post site is quoting it correctly as a parcel under 250 gms. I am confused as to why it's doing this. My parcel weight ratios in the SHIPPING settings are set to 0:0. All the neccesary files are set from lbs to gms.

Any idea will be appreciated.

[RodG]

Obviously it's something to do with the weight. However, even the aus post site is quoting it correctly as a parcel under 250 gms. I am confused as to why it's doing this. My parcel weight ratios in the SHIPPING settings are set to 0:0. All the neccesary files are set from lbs to gms.

Any idea will be appreciated.

The fact that you've narrowed the problem down to being weight related has certainly helped heaps. What you have effectively done is proven that the AP module isn't at fault. The AP module is merely passing on the weights (number of parcels) that it is given from somewhere in the depths of the zencart core code.

I can appreciate that knowing this little fact probably doesn't help any <grin>

If it isn't the AP causing the problem, then the only other place where parcels are split into boxes is the code that deals with your maximum shipping weights, so that'd be the next place to start looking. You probably have your maximum shipping weight set to "20" (I think that is the default), so if you are weighing in grams you'll need to change this to 20000gms (20kgs).

Cheers
Rod

[vivaraquel]

You probably have your maximum shipping weight set to "20" (I think that is the default), so if you are weighing in grams you'll need to change this to 20000gms (20kgs).

How quickly the light bulb lit up without finishing that statement. I do have it set to 20 and I noticed that when I put the weight on the item at 20 it worked it right, anything over that made it split into more boxes.

So there, I haven't even fixed it and I know that will do it, if I post again it'll be cuz it didn't work which I doubt.

Thank you again, it must be so tiring to answer silly questions. Have a good night.

[imperialis]

Hi
I'm having a bit of an issue I have said that I will ship regular and insured etc but when I go to estimate shipping all I get is 3kg sachels when the item is 100gms

[RodG]

Hi
I'm having a bit of an issue I have said that I will ship regular and insured etc but when I go to estimate shipping all I get is 3kg sachels when the item is 100gms

I've just been to your store and ordered 1x
Old Fashion Silver Ink PadOld Fashion Silver Ink Pad

The shipping options it gave me were the 500gm satchels. I assume that is correct and that you've solved the problem. If not, can you please be more explicit.

Cheers
Rod

[imperialis]

I've just been to your store and ordered 1x
Old Fashion Silver Ink PadOld Fashion Silver Ink Pad

The shipping options it gave me were the 500gm satchels. I assume that is correct and that you've solved the problem. If not, can you please be more explicit.

Cheers
Rod

Hi Rod
I have said in the module that I will except regular post and it won't bring up regular it only brings up sachels