AUSTPost module

[RodG]

Hi, here is the link.

http://www.toycrazy.com.au/index.php...&products_id=5

The game weighs in the 1-2kg category range and dimensions from memory are 40x30x10cm.

Anna

Thanks.
I've just had a really good look at things, and to be perfectly honest with you, I can't explain what is going on.

The data (weights/dimensions) of this product are certainly within acceptable limits, and this data is being correctly sent to the servers.

I've even added a test product to our own store using the same weights and dimensions, and we are getting perfectly legitimate results (unlike you).

OK, so now we both know what the cause of the problem *isn't* (invalid item data), it is time to start figuring out what else can cause this problem. As I said, I can't explain the very strange results that you are getting (especially those odd cents), but after looking at the program code, I can only see one possible place that can even remotely cause this symptom, and that is the tax/GST calculations (because this is the only place that will actually *reduce* the figures obtained from the servers (zencart itself re-adds the GST component during checkout).

Even though this is the only possible place that I can see that could cause a problem like you are having, there are a couple of flaws to this theory.
1. The difference in quotations varies by more than the 10% GST
2. Changing the Tax/GST toggle doesn't affect the *displayed* quotations for non logged in users (there is a reason for this that probably doesn't need explaining here).

Anyway, although I'm far from confident that it will fix things for you, I would like you to check to see if the Tax option has been enabled, and if so, disable it. See if that makes a difference.

Oh, until you get the 'base postage' rates working ok I would also suggest that you set all your handling fees to zero (that, or toggle the option to display the handling fees with the postage costs). This'll make debugging a little easier.

The only other possible things I can think of is that you have somehow got a corrupt file (unlikely), or perhaps the files have been manually edited?
If either of these are likely you'll need to restore the original files from the distribution archive. The important file (the one that does all the 'work') is:
/includes/modules/shipping/austpost.php

Hopefully this will be of some help, but as I said, at this stage, I really don't know what is going on. It has certainly piqued my interest though :-)

Cheers
RodG