Thread: AUSTPost module

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  1. #1
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    Default Re: AUSTPost module

    OK I'll admit I didn't read the whole thread & just skipped to the end, so I'm sorry if this has already been covered.

    I'm on version 1.3.7 & haven't upgraded to the latest Auspost module yet, but it has been working pretty good up till now, however I received an order today that threw me, the person ordered a number of small items that calculate as a large letter (up to 125g) & then the last item was larger & would normally be classified as a parcel item, however it has calculated the order as a large letter (up to 250g).

    The smaller items all have their dimensions & weights entered in the product info fields, however I only have the weight entered for the larger item.

    I tested it myself & if I put the large item in the cart first it calculates postage correctly, but as the last item it doesn't, does anyone know why this would happen?

    Thanks
    Katie

  2. #2
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    Default Re: AUSTPost module

    Quote Originally Posted by lucky__starre View Post
    I'm on version 1.3.7 & haven't upgraded to the latest Auspost module yet,
    <snip>
    I tested it myself & if I put the large item in the cart first it calculates postage correctly, but as the last item it doesn't, does anyone know why this would happen?

    Thanks
    Katie
    That sounds like it may be an undiscovered bug. However, before trying to do any fault finding could you please install the latest update. Chances are the bug will still exist, but I really don't wish to waste time looking for it if it has already been fixed due to other code changes).

    Also, if you could post a URL and the list of items that is causing this problem it will make debugging so much easier.

    Cheers
    Rod

  3. #3
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    Default Re: AUSTPost module

    Hi Rod,

    Thanks for getting back to me, I did try to upgrade to the latest version a while ago but it wasn't working properly, so I uninstalled it again, I will try again & see if it works this time.

    My url is www.live2knit.com.au & the items purchased were 6 x 10g vials of Landscape Dyes & 1 x 100g skein of Undyed Marilyn yarn.

    Regards
    Katie

  4. #4
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    Default Re: AUSTPost module

    Quote Originally Posted by lucky__starre View Post
    Hi Rod,

    Thanks for getting back to me, I did try to upgrade to the latest version a while ago but it wasn't working properly, so I uninstalled it again, I will try again & see if it works this time.

    My url is www.live2knit.com.au & the items purchased were 6 x 10g vials of Landscape Dyes & 1 x 100g skein of Undyed Marilyn yarn.

    Regards
    Katie
    Hate to be a pain, but could you provide me a link to those specific items as I'm unfamiliar with knitting terms, and have been having a problem locating them. I wouldn't know an "Alapaca" from a "Cashmere Blend" even if my life depended on it ;-)
    Vial's and Skeins are magical spells as far as I know.

    Also, I hope you don't mind me saying, but your shop could probably do with a 'search' function for those ignoramises <sp>like me.

    Cheers
    Rod

  5. #5
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    Default Re: AUSTPost module

    Ooops, sorry I would usually assume that whoever is on my site knows what they're looking for.

    Link for dyes link for yarn

    Thanks for the suggestion for a search box, I'll add that in shortly.

  6. #6
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    Default Re: AUSTPost module

    I've just had the chance to upgrade to Auspost module 2.1.2 & am still having the same issues, so it looks like it might be a bug in the system.

    Katie
    www.live2knit.com.au

  7. #7
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    Default Re: AUSTPost module

    Quote Originally Posted by lucky__starre View Post
    I've just had the chance to upgrade to Auspost module 2.1.2 & am still having the same issues, so it looks like it might be a bug in the system.

    Katie
    www.live2knit.com.au
    Yup. It looks that way. I'm a little busy this weekend but I'll look into a fix for it as soon as I can.

    Cheers
    Rod.

  8. #8
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    Default Re: AUSTPost module

    I'm on version 1.3.7 & am on the almost newest version of the Auspost module, it has been working pretty good up till now, however I received an order today that threw me, the person ordered a number of small items that calculate as a large letter (up to 125g) & then the last item was larger & would normally be classified as a parcel item, however it has calculated the order as a large letter (up to 250g).

    The smaller items all have their dimensions & weights entered in the product info fields, however I only have the weight entered for the larger item.

    I tested it myself & if I put the large item in the cart first it calculates postage correctly, but as the last item it doesn't, does anyone know why this would happen?
    Hey Rod, just wondering if you've had the chance to check this out for me as yet?

    Katie
    www.live2knit.com.au

  9. #9
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    Default Re: AUSTPost module

    Quote Originally Posted by lucky__starre View Post
    Hey Rod, just wondering if you've had the chance to check this out for me as yet?

    Katie
    www.live2knit.com.au
    Yes, I have actually. It doesn't look like it going to be all that difficult to fix and I was hoping to email you a patched version of the code for testing last weekend. However, hardware issues got the better of me.

    Hopefully this coming weekend will be more productive.

    Cheers
    Rod

  10. #10
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    Default Re: AUSTPost module

    Hi RodG!

    I've just installed the script following your instructions as per install.txt and I am getting this following error during Estimation of postage cost window thing: ERROR:Unable to obtain a valid quote from the Australia Post Server.
    You may still checkout using this method and we will contact you with postage costs as soon as possible.

    Also does this scrip allow the buyer to select which postage method they'd like for example can the buyer select Express Post (for extra $$) instead of standard post?

    And finally can this script be configured so that there is only a one time cost of 5.50 (parcel) and anything the customer adds after that is simply an extra dollar or two instead of adding 5.50 regardless of the item because I can quite easily fit heaps in my normal 5.50 parcel.

    What I am talking about can be seen on this website i stumbled across: whitersmile.com.au/products-prices.html

    Add a product and see how it only charges you a one time fee of 7.70 for express and you can add a few smaller items without incuring another 7.70$ charge.

    Thanks mate

 

 
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