Results 1 to 4 of 4

Hybrid View

  1. #1
    Join Date
    Jul 2004
    Posts
    115
    Plugin Contributions
    0

    Orders for items in quanty more than in stock?

    I just received an order where a customer ordered 4 items in large quantities. I can back order some of the items, since I don't have the quantity he ordered, but one item ordered is no longer being produced and I only had 1 in stock while he ordered 5. He also ordered 30 of an item when I only have 3!

    Many of the items I sell are one of a kind art and cannot be sold in multiples.

    Is there a way to keep the Zen Cart from allowing customers to order more than the total number of pieces in stock of products?

    TIA for your help.

    Lyon

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Orders for items in quanty more than in stock?

    Check your Stock Settings and set it there that you cannot checkout with more than what is available ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  3. #3
    Join Date
    Jun 2003
    Posts
    33,720
    Plugin Contributions
    0

    Default Re: Orders for items in quanty more than in stock?

    Lyon-

    Just a small caution- If you do not normally get ordered for large quantities- please verifiythe payment and address to help prevent fraud.

  4. #4
    Join Date
    Jul 2004
    Posts
    115
    Plugin Contributions
    0

    Default Re: Orders for items in quanty more than in stock?

    Thank you both! I went into the zen cart and put the watcha-ma-all-it to the right way so no more orders for more than I have.

    I have e-mailed the prospective customer telling him his order will come in several shipments. I won't ship anything until I have verification from my credit card processor that his shipment address is valid as the billing address for the credit card. The customer has already e-mailed me back saying several small shipments is fine. I always worry on orders over $100 and wait a while for extra verification from the CC processor before I ship. Thanks for the caution though!

    Lyon

 

 

Similar Threads

  1. v139h Stock - Cust trying to order more than in stock
    By martynbaker52 in forum General Questions
    Replies: 11
    Last Post: 30 Jul 2013, 03:19 AM
  2. Free shipping for orders over $100 BUT if weighs more than 25 pounds, charge shipping
    By WWRepair in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 30 Aug 2012, 11:38 PM
  3. Customers can order more items than I have in stock
    By krusedull in forum Managing Customers and Orders
    Replies: 3
    Last Post: 28 Jul 2010, 07:43 PM
  4. When customer orders more than are in stock...
    By teddyswoze in forum Managing Customers and Orders
    Replies: 3
    Last Post: 10 Jul 2009, 11:16 PM
  5. Free shipping for more than x specific items?
    By equality in forum Addon Shipping Modules
    Replies: 1
    Last Post: 14 Oct 2006, 09:05 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg