My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Diva,
Thanks for your time, and yes, I've read it: "Add comments OR change the status."
What I do mostly is add tracking number AND change the status without add any comments, and I have emails sent without tracking numbers.
It seems in my case I have to add comments AND change the status. Therefore, emails sent with tracking numbers.
I'll check my installation again to see if I miss something.
(running v1.3.9h w/ v3.1)![]()
This is how Ty Package Track has ALWAYS worked.. It will not add the tracking number to the DB unless you
A. enter a comment
or
B. change the status.
However, it will not e-mail the tracking data unless you enter a comment.
This is how this module has always worked.. though arguably the readme has never said this clearly.
When updating this mod, we simply converted over the old readme.txt file into the new HTML readme format. We made a few spelling and grammar corrections, but clearly we didn't do enough to vet out the validity of everything in the readme.. When my time permits, I'll update the readme to reflect the correct information..
Hope this is all clear now..
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Diva,
Sorry to waste your time, but I'm confused now.
Do you mean "A. enter a comment" is required to email tracking data?
'Cause If I choose "B. change the status." only (leave comment blank), it won't email tracking data.
I'm fine if I have to type comments every time, and just wanna make sure I don't misunderstand what you mean.
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Questions,
Does this mod add a page to your site where customers can enter the tracking number and it returns the status, or does it link directly to the shippers site, e.g. UPS, DHL?
Lastly do you have to get the tracking number from the shippinng company ( I'm asking because if so, how do you test it?) and is there a working example of this mod that someone could post? Thanks
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
I am having trouble locating the correct tracking URL'S for these carriers: DHL & Canada Post. Is there an easy way to locate these or does someone have a list of the correct tracking URL's? I am adding them to my list of custom carriers in the ty package manager add-on. Thanks.
Edward Swift: AbilityMovingandStorage.com
please help !
i installed zen cart v1.3.9h with TyPackage 3.11, everything works fine. But only one thing doesn't work is that the link to edit Account information is disable ! can anyone help ? included snap shot