Track Package from FedEx, UPS, Postal, DHL, etc..

[chickpeajunkie]

Will this module allow for multiple tracking numbers per order? For instance, if a customer's order is shipped in 3 packages shipped by the same carrier, how would I handle this?

[chickpeajunkie]

Will this module allow for multiple tracking numbers per order? For instance, if a customer's order is shipped in 3 packages shipped by the same carrier, how would I handle this?

Never mind :). Found the answer here:

http://www.zen-cart.com/forum/showth...ers#post547043

[willie bee]

Two quick things I have found.

We have it set up on our order updates as

RECEIVED
PROCESSING
PARTIALLY SHIPPED
SHIPPED COMPLETE

Now I noticed you cannot go to the EDIT order and enter the tracking number. You have to use DETAILS. Why is that?

Also if you have already entered tracking numbers under PARTIALLY SHIPPED and the next day have another package PARTIALLY SHIPPED, it will not take the tracking number. The top of the screen will say order not updated.

[DivaVocals]

Now I noticed you cannot go to the EDIT order and enter the tracking number. You have to use DETAILS. Why is that?

Not sure I understand your question.. Are you referring to the Edit Orders module??

Also if you have already entered tracking numbers under PARTIALLY SHIPPED and the next day have another package PARTIALLY SHIPPED, it will not take the tracking number. The top of the screen will say order not updated.

From the readme:

Add comments or change the status. (Required or your tracking information will not be saved!)*

and again on the same page of the README:

1. I get the Warning: Nothing to change. The order was not updated.
   
   -> When you add a tracking number, you must either change the order status or add a comment in order to update the order with the tracking data.

[willie bee]

Yes I understand the README file.

Maybe I can explain it better.

Sometimes we ship partials. So say you have three packages you need to ship.

We have our notifcations set up as.

ORDER RECEIVED (their default confirmation)
ORDER PROCESSING (lets them know we're working on it)
ORDER PARTIALLY SHIPPED (let's them know we shipped a partial)
ORDER SHIPPED (lets them know the balance has shipped.

So say we get an order. it's ORDER RECEIVED.
We then update it to ORDER PROCESSING.
So we have three boxes.

We put in a tracking number say UPS in the field and hit ORDER PARTIALL SHIPPED for the first package shipped.

Now if we go back the next day and enter the tracking number for the second package shipped and do a PARTIALLY SHIPPED and enter the tracking in the field again, it will not update it.

We have to do the the old regular way and put it in the comments.

Now for the last package you can enter the tracking in the field and hit ORDER SHIPPED and it'll take.

So looks like the mod only allows you to use ONE instance of each order update.

See what I'm sayin'?

So "When you add a tracking number, you must either change the order status or add a comment in order to update the order with the tracking data." That is why I think it won't take, you have to update it to a DIFFERENT STATUS, but we ship multiple packages partially sometimes.

[DivaVocals]

Yes I understand the README file.

Maybe I can explain it better.

Sometimes we ship partials. So say you have three packages you need to ship.

We have our notifcations set up as.

ORDER RECEIVED (their default confirmation)
ORDER PROCESSING (lets them know we're working on it)
ORDER PARTIALLY SHIPPED (let's them know we shipped a partial)
ORDER SHIPPED (lets them know the balance has shipped.

So say we get an order. it's ORDER RECEIVED.
We then update it to ORDER PROCESSING.
So we have three boxes.

We put in a tracking number say UPS in the field and hit ORDER PARTIALL SHIPPED for the first package shipped.

Now if we go back the next day and enter the tracking number for the second package shipped and do a PARTIALLY SHIPPED and enter the tracking in the field again, it will not update it.

We have to do the the old regular way and put it in the comments.

Now for the last package you can enter the tracking in the field and hit ORDER SHIPPED and it'll take.

So looks like the mod only allows you to use ONE instance of each order update.

See what I'm sayin'?

So "When you add a tracking number, you must either change the order status or add a comment in order to update the order with the tracking data." That is why I think it won't take, you have to update it to a DIFFERENT STATUS, but we ship multiple packages partially sometimes.

I understood what you were saying.. what I am saying is that you could simply enter a comment when you do the second partial shipment and the tracking number will "take"..

[Picturemom]

I just wanted to say thank you for the fix. I am a computer idiot and I was able to get this to work on my small business site.