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  1. #1
    Join Date
    Feb 2011
    Posts
    33
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    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by Whitebear View Post
    I've installed TY tracker 3.1.1 onto zc1.3.9 with EO 3.0.3. Everything appears to be working on the admin side (I've not tested the emails). Although I have checked on the Catalog side and I'm getting a blank page when i click on the order history ...index.php?main_page=account_history_info&order_id=... I've gone through many times and tried to find the file that may be conflicting this but I'm unable to see where the error is being generated. I've checked both the server error log and the cache log and do not see any errors being generated from this issue. Yes the tracker module is also set to True.

    Thank you.
    No Matter... after 15 hours and reinstalling the backup site I've got it to work... It took me a while but I believe it has something to do with where the templates actually are routing and looking for files and not exactly what is in the instructions on where the files would/should be.

  2. #2
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
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    32

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by Whitebear View Post
    No Matter... after 15 hours and reinstalling the backup site I've got it to work... It took me a while but I believe it has something to do with where the templates actually are routing and looking for files and not exactly what is in the instructions on where the files would/should be.
    Really??? and exactly what part of the instructions do you think is incorrect??
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #3
    Join Date
    Jul 2012
    Posts
    60
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    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Greetings,

    I installed this mod and it's showing in my config area, but when I click on orders to edit, there is no area to put in the tracking info? Did I miss a step or make a common error? I may not have "merged" the files right. I'm using Filezilla, but how would one do that since I would no longer have the original I believe? Any help appreciated! Thanks!
    heteromorphic.com

  4. #4
    Join Date
    Jul 2012
    Posts
    60
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    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    And this step:
    Go to Admin->Tools->Layout Boxes Controller to enable/disable the Previous Orders sidebox.

    I do not have a "previous orders" in my sidebox choices there?

  5. #5
    Join Date
    Dec 2010
    Posts
    11
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    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Seem like I have same problem as heteromorphic. When I click on order to edit there is no area to put in tracking info.
    After installed this Ty Package Tracker v3.1.2, I can see TY Package Tracker Setting page and edit them no problem. Also I can enable/disable track_order.php that turns on the sidebox Previous Orders no problem.

    Not sure what I am missing.
    I am running Zen Cart 1.5.0 and just updated to 1.5.1 and everything seem running OK. I want to install this Ty Package Tracker v3.1.2 before upgrading to Edit Order 4.0.3 and Super Order 4.0.3

    Thank you in advance for your help!

  6. #6
    Join Date
    Dec 2010
    Posts
    11
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    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    OK, so I previously had earlier versions of Edit Order/Super Order installed so the problem is fixed with
    Admin > Configuration > Ty Package Tracker
    . Set the "Ty Package Tracker Module Switch" to "True" to activate the Ty Package Tracker shipper tracking number fields for Edit/Super Order.

    Cheers!

 

 

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