Users Login, But Says Expired

[randyb]

I am working with ZenCart, and have a store setup. Everything works great, until the user attempts to place the order, at which point it asks for the user to login. After logging in, the system simply goes back to the main page and says, "Welcome Guest! Would you like to log yourself in?" If you have something in your cart and login, they get "Whoops - your session has expired."

Any ideas?

Thanks!

R~

[Ajeh]

Have you an URL where we can see this?

Also could you post your Session Settings?

[randyb]

Here you go:

http://www.fire-house.net/firesamples/

Thanks!

R~

[randyb]

Settings are:
Session Directory: /home/sites/home/web/firesamples/cache
Cookie Domain: True
Force Cookie Use: False
Check SSL Session ID: False
Check User Agent; False
Check IP Address: False
Prevent Spider Session: True
Recreate Session: True
IP to Host Conversion: True

[Ajeh]

Yeps ... it's broke ...

The session id on your site is making short session ids ... I have seen this before but off hand I cannot put a finger on the cause ...

Could you post your /includes/configure.php from your server without your username and password?

[randyb]

Thanks, here you go:

<?php
/**
*
* @package Configuration Settings
* @copyright Copyright 2003-2006 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
define('HTTP_SERVER', 'http://www.fire-house.net');
define('HTTPS_SERVER', 'https://www.fire-house.net');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/firesamples/');
define('DIR_WS_HTTPS_CATALOG', '/firesamples/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/home/sites/home/web/firesamples/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'demo_');
define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', 'XXXXXXXXXX');
define('DB_SERVER_PASSWORD', 'XXXXXXXXXX');
define('DB_DATABASE', 'firesamples');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'database');
define('DIR_FS_SQL_CACHE', '/home/sites/home/web/firesamples/cache');

?>

[magicpants]

I have this error as well. I tried all the suggestions in this thread but nothing has worked. I'm not running php5.

It seems there's a bug here somewhere. I have the 1.3.0.1 default settings in sessions. I've changed these around but nothing has helped.

Here's some of my info. Please let me know if any other info will be helpful.
---------------------------------------
Webserver: Apache/2.0.51 (Fedora)
Server Free Disk Space Reported = 1.21 GB

MySQL Version Reported = 4.1.18-standard
PHP MySQL Support = ON
PHP PostGres SQL Support = OFF
PHP Info
PHP version: 4.4.2
PHP API version= apache2handler
PHP Safe Mode= OFF
PHP Register Globals = OFF
PHP set_time_limit (max execution time) = 30
PHP Disabled Functions =
PHP open_basedir =
PHP Sessions Support = ON
PHP session.auto_start = OFF
PHP session.use_trans_sid = OFF
PHP session.save_path = /tmp
PHP Magic_Quotes_Runtime = OFF
PHP GD Support = ON
PHP ZLIB Support = ON
PHP OpenSSL Support = OFF
PHP CURL Support = ON
PHP File Uploads = ON
PHP File Upload Max Size = 2M
PHP Post Max Size = 8M
PHP File Upload TMP Dir =
PHP XML Support = ON
PHP FTP Support = OFF
PHP PFPRO Support = OFF
PHP Sendmail_FROM =
PHP Sendmail_PATH = /usr/sbin/sendmail -t -i
PHP SMTP Settings = localhost

[TheOracle]

Please post your URL pointing to your techsupp.php file, since there's insufficient information posted from above.

In the mean time, if you haven't done so already, please post your includes/configure.php and admin/includes/configure.php file without your mySQL Server name, mySQL Database name, your mySQL login and mySQL password.

[magicpants]

I'd rather not post my URL at this stage. I'll pm the info to anyone interested in helping out someone less intelligent than them.

[magicpants]

From the catalog configure.php:

  define('HTTP_SERVER', 'http://mysite.com');
  define('HTTPS_SERVER', 'https://mysite.com');

  // Use secure webserver for checkout procedure?
  define('ENABLE_SSL', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  define('DIR_WS_CATALOG', '/catalog/');
  define('DIR_WS_HTTPS_CATALOG', '/catalog/');

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
  define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

  define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
  //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_CATALOG', '/home/mysite/www/catalog/');

  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
  define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
  define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
  define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
  define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
  define('DB_TYPE', 'mysql');
  define('DB_PREFIX', '');
  define('DB_SERVER', 'XXXXX'); // eg, localhost - should not be empty
  define('DB_SERVER_USERNAME', 'XXXXX');
  define('DB_SERVER_PASSWORD', 'XXXXX');
  define('DB_DATABASE', 'XXXXX');
  define('USE_PCONNECT', 'false'); // use persistent connections?
  define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

  // The next 2 "defines" are for SQL cache support.
  // For SQL_CACHE_METHOD, you can select from:  none, database, or file
  // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
  // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
  // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
  define('SQL_CACHE_METHOD', 'file'); 
  define('DIR_FS_SQL_CACHE', '/home/mysite/www/catalog/cache');

From the admin configure.php:

  define('HTTP_SERVER', 'http://mysite.com');
  define('HTTPS_SERVER', 'https://mysite.com');
  define('HTTP_CATALOG_SERVER', 'http://mysite.com');
  define('HTTPS_CATALOG_SERVER', 'https://mysite.com');

  // Use secure webserver for catalog module and/or admin areas?
  define('ENABLE_SSL_CATALOG', 'true');
  define('ENABLE_SSL_ADMIN', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  define('DIR_WS_ADMIN', '/catalog/admin/');
  define('DIR_WS_CATALOG', '/catalog/');
  define('DIR_WS_HTTPS_ADMIN', '/catalog/admin/');
  define('DIR_WS_HTTPS_CATALOG', '/catalog/');

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
  define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
  define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
  //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_ADMIN', '/home/mysite/www/catalog/admin/');
  define('DIR_FS_CATALOG', '/home/mysite/www/catalog/');

  define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
  define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
  define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
  define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
  define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
  define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
  define('DB_TYPE', 'mysql');
  define('DB_PREFIX', '');
  define('DB_SERVER', 'XXXXX'); // eg, localhost - should not be empty
  define('DB_SERVER_USERNAME', 'XXXXX');
  define('DB_SERVER_PASSWORD', 'XXXXX');
  define('DB_DATABASE', 'XXXXX');
  define('USE_PCONNECT', 'false'); // use persistent connections?
  define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

  // The next 2 "defines" are for SQL cache support.
  // For SQL_CACHE_METHOD, you can select from:  none, database, or file
  // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
  // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
  // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
  define('SQL_CACHE_METHOD', 'file'); 
  define('DIR_FS_SQL_CACHE', '/home/mysite/www/catalog/cache');