Users Login, But Says Expired

[Kim]

Is this a commercial host or have you set up your own server?

[randyb]

Is this a commercial host or have you set up your own server?

It's our own server, I have someone help with the tech stuff. I know enough to be dangerous. 8)

The issue right now is that the user stays logged in, but when you go to check out, it just loops after you try to go to the payment information. Any ideas?

R~

[randyb]

My php version is actually 5.1.2 (Zend 2.1.0)


R~

[randyb]

I've updated to the latest version of ZenCart, still no luck. Any ideas? I'm getting desperate...8(

R~

[TheOracle]

@randyb:

Please post your URL pointing to your techsupp.php file. If you do not know where to find this file, you can always go to your zc_install folder (from local's end) and upload it to your Zen Cart's root path on your server.

From there, it could be much easier to determine the source of the problem.

[randyb]

I'll PM you that info.

Thanks!

R~

[randyb]

Actually, here you go:

https://www.fire-house.net/firesamples/techsupp.php

Thanks.

R~

[TheOracle]

Related to this particular problem, I cannot see what might be wrong here.

However, here's what you can do.

Under your includes/modules/pages/modules/pages/header_php.php file, you can add:

if ($_SESSION['customer_id'] == '1') {
error_reporting(E_ALL);
}

below this block:

// if the customer is logged in already, redirect them to the My account page
if (isset($_SESSION['customer_id']) and $_SESSION['customer_id'] != '') {
zen_redirect(zen_href_link(FILENAME_ACCOUNT, '', 'SSL'));
}

require(DIR_WS_MODULES . zen_get_module_directory('require_languages.php'));

From there, completely above the page, you should be able to see some error messages. If it's the case, simply post the particulars here (not all of them - again - only the particulars) here. Otherwise, your next post could contain massive quoted information as this page might take longer to load.

Once posted, one of the DEV team should be able to help you find the source of the problem after reading the error messages.

[randyb]

Thanks. I don't see a /modules/pages/ inside /modules/pages. In the /modules/pages/ I see several folders, all of which have the header_php.php file in them. Which folder should I be in?

R~

[TheOracle]

What the hell did I wrote above about the folder ?

I meant this one:

- includes/modules/pages/login/header_php.php file. My apologize for pointing you in the wrong direction.