thank you for your response to my question.

you see, the problem i am also having is there is also NO link in the email. - at all.

so, to me it doesn't appear to be a complete email and is a confusing experience for the customer.

i do not know which version of ccgv i installed. i just installed zcart about two weeks ago. i opted for a test site installation, so the gv module was already installed when i started working with it.

so, there is no link to my store in the email. any suggestions?
thank you for all of the help!

-darrian