No Redemption Code in Email

[urbanfarmer]

thank you so much for your response. this is really driving me crazy.

so, if i understand correctly, if a customer is logged in and they purchase a gift certificate, they will not recieve a redemption code. right? but one has to be logged in to purchase anything. so, they will never receive a #? right?

if that is the case how can another person redeem a gift certificate that was given as a gift? (they would need the redemption # or the persons login. i don't understand this at all.

do you mean logged into the admin?

i disabled the gift certificate queue since and the # or a link to my site still doesn't show.

do you know of any links that i can access that will explain this? i haven't been able to find anything about the redemption # anywhere. i feel like i am asking a question that was probably covered a million times somewhere.

thank you very much,
darrian