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  1. #1
    Join Date
    Nov 2005
    Location
    Manchester, UK
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    98
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    Problems with Customer Login

    Hi everyone,

    i recieved a call from a customer today, who was trying to place an order on our shop, but was recieveing problems...

    i took a look, and this is what comes up in the customer login/signup form:

    Warning: main(DIR_WS_BLOCKSblk_address_format_us.php): failed to open stream: No such file or directory in /mounted-storage/home8/sub003/sc15330-JFKJ/ice4urmotor/Shop/includes/templates/IceTemplate/templates/tpl_login_default.php on line 194

    Warning: main(DIR_WS_BLOCKSblk_address_format_us.php): failed to open stream: No such file or directory in /mounted-storage/home8/sub003/sc15330-JFKJ/ice4urmotor/Shop/includes/templates/IceTemplate/templates/tpl_login_default.php on line 194

    Warning: main(DIR_WS_BLOCKSblk_address_format_us.php): failed to open stream: No such file or directory in /mounted-storage/home8/sub003/sc15330-JFKJ/ice4urmotor/Shop/includes/templates/IceTemplate/templates/tpl_login_default.php on line 194

    Fatal error: main(): Failed opening required 'DIR_WS_BLOCKSblk_address_format_us.php' (include_path='.:/usr/local/lib/php') in /mounted-storage/home8/sub003/sc15330-JFKJ/ice4urmotor/Shop/includes/templates/IceTemplate/templates/tpl_login_default.php on line 194


    This is a major problem, as no-one can log-in or sign up....


    Anyone got any ideas>?

    it looks like its missing the DIR_WS_Block "/" from a file but which one?????


    help please please..


    Thanks in advance

    Paul

  2. #2
    Join Date
    Jun 2003
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    33,721
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    Default Re: Problems with Customer Login

    What version of Zen Cart are you using? Was this a clean install or an upgrade?

  3. #3
    Join Date
    Nov 2005
    Location
    Manchester, UK
    Posts
    98
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    Default Re: Problems with Customer Login

    Quote Originally Posted by Kim
    What version of Zen Cart are you using? Was this a clean install or an upgrade?
    it was an upgrade, but turned into a fresh install,

    its on 1.3.0.1

    i think it may be to do with (DIR_WS_BLOCKS . 'blk_address_format_us.php') from the tpl_login_default.php

    which is the file that gets added with the refferals mod....

    but i can't figure out what i need to do to get it fixed

  4. #4
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: Problems with Customer Login

    The referrals mod you're using isn't compatible with v1.3.x
    .
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  5. #5
    Join Date
    Nov 2005
    Location
    Manchester, UK
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    Re: Problems with Customer Login

    is there a compatible refferals mod for this version of zen released yet? i have searched, but my search keeps throwing a "Page cannot be displayed"

    cheers

  6. #6
    Join Date
    Jun 2006
    Posts
    3
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    Re: Problems with Customer Login

    yeah, how can we find the (DIR_WS_BLOCKS . 'blk_address_format_us.php'). Im trying to modifiy the existing website.

 

 

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