I'm pretty sure it's them too. After creating a support ticket, having them close it on me without resolution (multiple times) I whined enough to get the following message from them.
Nothing has been installed or modified at all in the past 6+ months. The error appreared out of the blue.Hello,
We have reviewed the server and unable to determine the issue. This has to be an issue with the script itself. I checked the errors logs and it is not reporting any 404 errors. This could mean that the script is attempting to pull data from a remote site. We recommend contacting the developers so they can explain what is happening with the script.
root@gator26 [~]# tail -n 1000 /usr/local/apache/logs/error_log |grep fresh
root@gator26 [~]#
Please let us know if you have any further questions.
Thanks,
Josh
Ticket Details
===================
Ticket ID: DFW-263126
Department: Level 2 Support
Status: On Hold
I really am with HG *without* ad-supported hosting. I have one of their more expensive plans with my own SSL Certificate.
I've gotten little to no support from them. It's more than a little frustrating.
{sigh}



