About file download after purchase

[harmeet]

Hi

I have added files in the download folder. How to link them to products so that their links are automatically sent to customers after a successful transaction?

Thanks

[Ajeh]

You need to add Attributes for the Download to your Product ...

To add Attributes you need Option Name(s) and Option Value(s) ...

The Option Name should be either a Radiobutton or Dropdown option type ...

A handy method to learn more about Downloads, Zen Cart and all of its features is to create a test site with a test database and load the demo data that contains examples of most all the Features and Functions of Zen Cart ...

A search on downloads would also provide more details in the FAQs and several threads where all this has been written up in detail ...

[harmeet]

Ok

I set up the attributes. Purchased the product. But I did not receieve any download links.

This is what I did -

Added Option Name: "Download"
Added Option Value: "For Windows"
Added Filename to product through Attributes Controller: xxx.zip
Purchased the product.

No download links received!

[Ajeh]

What is the Option Type on your Option Name: Download

Do you have the green light on the Attribute next to the filename when added to the Product?

Are the downloads in: /download

Are you on unix or windows server?

Is redirect on or off?

How large is your file?

Is the file Zipped?

Do you have spaces or special characters in the name?

What is the Orders Status for your Payment Module?

Do you have an URL that we can peek at?

Do you see the Download in the Order?

[harmeet]

Ajeh

I really appreciate your help.

Q - What is the Option Type on your Option Name: Download
A - Dropdown

Q - Do you have the green light on the Attribute next to the filename when added to the Product?
A - Yes (on the attributes controller page?)

Q - Are the downloads in: /download
A - Yes

Q - Are you on unix or windows server?
A - Unix

Q - Is redirect on or off?
A - Where is this setting?

Q - How large is your file?
A - 47963 bytes

Q - Is the file Zipped?
A - Yes

Q - Do you have spaces or special characters in the name?
A - I have "-" character.

Q - What is the Orders Status for your Payment Module?
A - Pending

Q - Do you have an URL that we can peek at?
A - Store address is www.mobile4u.ca, login as "harmeet at mobile4u dot ca". email me and I will reply you with password.

Q - Do you see the Download in the Order?
A - No

Thanks

Harmeet

[Ajeh]

Pending means ... orders_status 1 ... this means ... the customer has to wait until you go to their order and change the orders_status to >= 2 (Processing) and <= 4 (Updated)

So things like Check/Money order use Pending (orders_status 1)

Things like CC or PayPal use Processing (orders_status 2) or Delivered (orders_status 3)

Updated is a special (orders_status 4) one for updating the max downloads/max days