Recover Cart [Support Thread]

[econcepts]

Just installed this for my client - and first of all looks great..

Even does back from 2 years ago.. wow..

When I go and say click my TEST account and add in Additional PS Message:

And send the email - I DON"T GET what i put in the Additional PS Message: both the HTML and the TEXT don't show up in the EMAIL..

How do we solve this..

RIck

There is an old bug (from the original version) that causes emails which try to include any HTML from sending. Try entering it in just the text window and let me know what happens.

I'll look at the HTML portion and find out what is causing that old bug to see if we can't remedy it here.

[BlessIsaacola]

I would like to know how to fix two issues with this mod:

1. How do I edit the product url that is generated to not include session id?

2. The store link generated after sincerely points to domain/index.php?main_page=index and I simply want the address to be in the form of http://www.clevershoppers.com

Thanks!

[econcepts]

What version of the mod are you using?

I would like to know how to fix two issues with this mod:

1. How do I edit the product url that is generated to not include session id?

See if this link helps any:
http://www.zen-cart.com/forum/showthread.php?t=78554

2. The store link generated after sincerely points to domain/index.php?main_page=index and I simply want the address to be in the form of http://www.clevershoppers.com

This url is developed from that which your default store url is set to.

You can either make sure your default store url is set to leave that off, or if you are having no luck there you could open the following file :

admin/recover_cart_sales.php

and alter the link as needed around the lines 261-264 (this is where the link is set for the click.)

[BlessIsaacola]

What version of the mod are you using?



See if this link helps any:
http://www.zen-cart.com/forum/showthread.php?t=78554





This url is developed from that which your default store url is set to.

You can either make sure your default store url is set to leave that off, or if you are having no luck there you could open the following file :

admin/recover_cart_sales.php

and alter the link as needed around the lines 261-264 (this is where the link is set for the click.)

Thanks I am using version 3.1.0

In looking at lines 261-264 I noticed this:

if( EMAIL_USE_HTML == 'true' )
            $email .= '<a href="' . zen_catalog_href_link(FILENAME_DEFAULT) . '">' . STORE_OWNER . "\n" . zen_catalog_href_link(FILENAME_DEFAULT)  . '</a>';
        else
            $email .= STORE_OWNER . "\n" . zen_catalog_href_link(FILENAME_DEFAULT); 

Can I simply replace FILENAME_DEFAULT to HTTP_SERVER and have it just print the domain as url?

Also why all the references to zen_catalog_href_link when I believe Zen Cart has transition to zen_href_link?

[econcepts]

If you decide to hard code it you could take this line:

<a href="' . zen_catalog_href_link(FILENAME_DEFAULT) . '">

and change it to

<a href="http://www.yourdomain.com">

Or for more upgradeability:

<a href="' . HTTP_SERVER . '">

A quick fix that will get you what you need for the time being.

The 'long route' would be to open the /admin/includes/functions/html_output.php file and look for lines 72-74. These are the actual sections of the function which add the "main_page=index.php" portion to the strings.

That code section looks like this:

      $link .= 'index.php?main_page='. $page;
    } else {
      $link .= 'index.php?main_page='. $page . "&" . zen_output_string($parameters); 

If you wanted to program it out you could check the page being used and if it is the Recover cart system, alter the link (to remove the portion you don't want) else leave as is (for other links).


As far as the function href link reference, it should still work ok and there are a number of mods that still use the reference. In fact that function is still used in all 1.3.9 versions (in a number of locations) so I although there might be a transition in the works it has not been implemented at the moment.

[lindasdd]

THought I'd chime in here. What I did for the signature that I thought looked good was the following:

        $email .= EMAIL_TEXT_BODY_HEADER . $mline . EMAIL_TEXT_BODY_FOOTER;

        if( EMAIL_USE_HTML == 'true' )
            $email .= '<a href="' . zen_catalog_href_link(FILENAME_DEFAULT) . '">' . STORE_OWNER . "\n" . STORE_NAME . '</a>';
        else
            $email .= STORE_OWNER . "\n" . STORE_NAME;

This made the signature my name, line break, the store name, and it all hyperlinks to my store.

-lindasdd

[lindasdd]

I consistently have time out issues when trying to send emails using this mod at which point the carts are flagged as contacted even though no email is sent.

I realize this is most likely related to my host, but is there anything I can do on my end?

-lindasdd

[econcepts]

What version of the mod are you using?

Do any other scripts timeout (lo bandwidth maybe?)

How many emails are you typically trying to send when this happens, and does this happen all the time, or just some of the time.

It sounds like it might be host related, but it could also be a few other items. Answers to these questions will help determine which it could be.

Then we can figure out if there is a way to correct it.

Thanks!

[lindasdd]

Version of the mod is 3-1-0.

The only other time I have experienced similar timeouts is exporting my cart files for backup via the hosts web FTP tool.

I've had issues sending emails in the size of 10-30 or more. It only does it some of the time and it seems to be when sending a high volume of emails.

Considering it doesn't happen all the time it doesn't seem to be related to the actual files.

-lindasdd

[econcepts]

Yes, because it happens at 'random' intervals, not all the time, and because you experience this using other parts of your site (server) it sounds like a hosting issue.

I would check with them. I could be that you don't have enough bandwidth or are on a server with another site(s) who at certain times use it all (thus decreasing that which is allocated to other sites on the server.)