Recover Cart [Support Thread]

[econcepts]

i using this mod on 1.3.9h but it doesnt seem to show any attributes in the details list, is this a known bug or is this me? lol btw i do have them turned on in confirguration

Just to make sure I am understanding you, you mean it is not showing attributes in the EMAIL details right? (Or are you talking somewhere else.)

[bonnit]

the attributes (in my case personalisations) do not show up in the email sent to customer or in the recover_cart_sales.php page which displays abandoned carts from the admin

am i misunderstanding what this is supposed to do or do i have a problem somewhere?

all other functions are fine, emails are sent etc. its just the attributes list that doesnt show up anywhere

[Green333]

Hi
Great mod
Just wondering if there is an easy way to change the customer greeting to first name only?
(I saw that the question was asked many pages ago, but I didn't see an answer...apologies if i missed it)


Many thanks!

[econcepts]

Hi
Great mod
Just wondering if there is an easy way to change the customer greeting to first name only?
(I saw that the question was asked many pages ago, but I didn't see an answer...apologies if i missed it)


Many thanks!

Open up the following file:

/admin/recover_cart_sales.php

Find the section that looks like this (about line 246):

        if (RCS_EMAIL_FRIENDLY == 'true'){
            $email .= EMAIL_TEXT_SALUTATION . $basket->fields['fname'] . ' ' . $basket->fields['lname'] . ",";
        } else {
            $email .= STORE_NAME . "\n" . EMAIL_SEPARATOR . "\n";
        } 

Remove the section that references the last name and you're all set.

When your finished it should look like this:

        if (RCS_EMAIL_FRIENDLY == 'true'){
            $email .= EMAIL_TEXT_SALUTATION . $basket->fields['fname'] .",";
        } else {
            $email .= STORE_NAME . "\n" . EMAIL_SEPARATOR . "\n";
        } 

[Green333]

Eric,
Thank you so much!
Works perfectly.

You are a champion!

[econcepts]

Glad I could help. :)

[dysfunctional]

Hello people!

This seems like a really nice mod but I'm having some troubles installing the SQL script.

I'm using a database prefix for zen cart (zen_) and I've tried to alter the script to work with that, but I simply get too many errors and I don't dare to play with this too much as I'm afraid to destroy tings :S.

Can someone please advice? An example on where to insert the databse prefix would be really helpful!

Many thanks in advance. Regards Peter

[Datax]

the attributes (in my case personalisations) do not show up in the email sent to customer or in the recover_cart_sales.php page which displays abandoned carts from the admin

am i misunderstanding what this is supposed to do or do i have a problem somewhere?

all other functions are fine, emails are sent etc. its just the attributes list that doesnt show up anywhere

This problem appeared a few times in this thread. I have the same problem working with the latest version of RCS in combination with 1.3.8a.

Did I miss the solution? Is there anybody who knows how to solve this problem?

Thanks

[bonnit]

i never got an answer im afraid :S

maybe someone can help?

[Datax]

I manage to figure out what the problem was.

admin/recover_cart_sales.php

line 471:
WHERE cba.products_id ='" . (int)$basket->fields['products_id'] . "'

They declared '$basket->fields['products_id']' as an integer but its
alphanumeric.

By removing the (int) part the attributes will show.

Solution:
line 471:
WHERE cba.products_id ='" . $basket->fields['products_id'] . "'