Recover Cart [Support Thread]

[samad64]

the delete button works.. however it works in a weird way (just found this out a few days ago so there might be another way)

you have to delete from most recent to oldest in order to get rid of stuff. so if someone abandoned a cart today, and there are 4 abandoned carts on RCS, and you want to delete #2, you'll have to delete todays and the one before in order to delete #2

not sure if that fix above works for you or not.. i haven't tried it yet

[Ryk]

Hmmm- not really much use as one is more likely to want to delete older ones first, but thanks for the suggestion.

[paulm]

Actually I am not sure about how I fixed it, but it works for me now. I attached my version of recover_cart_sales.php (so only one file of RCS). Maybe you can try it out to see if it works for you too.

(I did some other small edits to the file as well, so better backup....)

[Ryk]

Ah - that fixed it. What it was is that there are two occurrences of the section of code where you added the "echo", but when I first looked, I found the one that was already correct. So, in an untouched original admin/recover_cart_sales.php, downloaded from Andrew's site, at around line 368 find

<!-- Delete Button //-->
              <td colspan='8' align='right'><a href="<?php zen_href_link(FILENAME_RECOVER_CART_SALES, 'action=delete&customer_id=' . $curcus . '&tdate=' . $tdate); ?>"><?php echo zen_image_button('button_delete.gif', IMAGE_DELETE); ?></a></td>

and replace with

<!-- Delete Button //-->
              <td colspan='8' align='right'><a href="<?php echo zen_href_link(FILENAME_RECOVER_CART_SALES, 'action=delete&customer_id=' . $curcus . '&tdate=' . $tdate); ?>"><?php echo zen_image_button('button_delete.gif', IMAGE_DELETE); ?></a></td>

(The other occurrence is around line 508)

Thanks Paul ... now, if only someone could come up with that manual switch from "uncontacted" to "contacted" ....

[a_berezin]

now, if only someone could come up with that manual switch from "uncontacted" to "contacted"

Download and Test

[Ryk]

That works Andrew - but only on the last listed cart, regardless of sort order.

[a_berezin]

RCS works with the customer, instead of with a cart. Use RCS_EMAIL_TTL parameter.

[Ryk]

OK - only works on the last listed customer !

Would it be possible for EACH customer to have the manually contacted option?

[Justwade]

Originally Posted by Danielle View Post
OK, just two more questions ;)

In the e-mail that is sent to the customer, at the bottom, it has my name as the store owner and it is hyperlinked to my website. How do I remove the hyperlink?

Also at the bottom of that e-mail, it has the store URL, it shows http://www.babyplanetboutique.com/in...ain_page=index. How can I make it just show as Baby Planet Boutique and have it hyperlinked to http://www.babyplanetboutique.com?

Thanks!

Ryk quote- Don't know if you ever fixed those, but the email defines are in admin/includes/languages/english/recover_cart_sales.php

I also would like to change the store owners name and email address to someone else in the email reply but can't quite make out the code changes needed to do this right. Could someone please clue me in?
Thanks,

[a_berezin]

change the store owners name and email address to someone else in the email

Test my variant.