Just wanted to add a quick note here about this mod:

I installed it about 1 month ago, and it is working fairly well. The interface page is slightly buggy (the display is sometimes out of whack or out of order), but we have figured out how to use it and understand what it means.

The good news is that this mod is by far the most "profitable" mod I have added to my website. I never realized before how many people leave stuff in their cart because they run into some small problem or get distracted by something else during the checkout process.

I also never realized how many of these people would respond favorably when we call them on the phone the next day to ask them if they had any trouble during checkout. My rough estimate is that 80% allow us to complete the order for them, i.e. we truly recover what would have been lost sales. I would guess we recover about one order on average per day. At around US$50 per order, that is good additional business!

for the creator of this mod!