In case I didn't explain myself well, I use one of the contributions that allow you to create the froogle file in the shop admin. You can then click on view file. When viewing the file you can go to file and then save file as. First choose the file name then the type and finally you choose the encoding. By clicking on ecoding you are shown a drop down menu giving you the options. I have included a screenshot.
I hope this helps.




Thanks,
Kelly