Attribute File Upload

[Franck]

I'm desperately searching for a solution to my problem: My products require customers to upload files (customized merchandise).

But Zen Cart 1.3.8 allows customers to put items in the cart without the mandatory upload. No test for the upload seems to be run, even though the attribute is "Required".

Can anyone help, please?

Many thanks!

[misscharlotte]

Is the attribute for uploading a file only for images? I would like customers to be able to upload a text file or maybe a MS Word document. Is there a way to associate file types that are acceptable to upload (ie., .doc, pdf, .txt, etc.)?

-Melissa

[misscharlotte]

Ok, I finally found the answer to my question. I just couldn't remember where to find file types accepted to upload. It's under "Configuration", "Maximum Values" and then "Allowed Filename Extensions for uploading". I added the filename extensions I needed.

-Melissa

[Franck]

Glad you found it. It's easy to set.

But the upload function is buggy. I still haven't been able to make the upload required.

And if a user tries to upload an unacceptable file type associated with a product, the error message displays in the cart... where the product has already been added.


Franck

[misscharlotte]

Thanks for replying. Do you know the file extension for a MS Word 2007 document? When I look under the file properties, it just says "MS Word Document". I've tried the .doc extension and the file is being rejected when I try to add it to my shopping cart for testing purposes.

-Melissa

[misscharlotte]

Yippie! Word 2007 uses the XML file format and uses the extension .docx. The file is no longer being rejected. I double checked and I can read the file too! It never hurts to check whether or not the file was saved without being corrupted.

-Melissa

[Franck]

Yippie! Word 2007 uses the XML file format and uses the extension .docx. The file is no longer being rejected.

When you say the wrong file exension was rejected, can you tell me where the system was catching the error. If you choose a PDF file, for example, and then click Add To Cart, what happens? Does the error stop you on the product information page, or do you get directed to the Cart page with the item in the cart and NO FILE uploaded?

This is the glitch I was referring to. If you're getting another behavior, I'd love to hear how it's working for you.

[pasmith]

Franck, did you ever figure out a way to make an upload required?

I'm in the same boat as you...without a logo the order is basically incomplete, so I'd really like to make it required.