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  1. #1
    Join Date
    May 2006
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    Default Order missing but Payment processed

    Hi

    I can see someone has paid in Paymate but the order is not there in Zencart I suspect this is because the customer has closed my websites window after the Paymate popup show up so it could not return to my site with the correct session.

    Now I would like to know how to create the order for the customer as I can see which product they purchased due to my own data tracking on the site.

    I'm coder so I would just like to know the required sql statements for the order creation.

    But I'm wondering for the Non coders what would they do in the situation? Cancel the Paymate transaction and ask the customer do it again?

    Thanks alls

  2. #2
    Join Date
    Mar 2004
    Posts
    16,042
    Plugin Contributions
    5

    Default Re: Order missing but Payment processed

    install the master password contribution
    login with the customers email address and your password then complete the order using the stock CC module for payment

    this will create the order

  3. #3
    Join Date
    May 2006
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    Default Re: Order missing but Payment processed

    fantastic thanks for this

  4. #4
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    Default Re: Order missing but Payment processed

    Um I had a look around and searched the forums but where is this Master Password contrib?

  5. #5
    Join Date
    Mar 2004
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    Default Re: Order missing but Payment processed


  6. #6
    Join Date
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    Default Re: Order missing but Payment processed

    Ok found a thread and installed it

    But Stock CC module? what is that and where to do it?

  7. #7
    Join Date
    May 2006
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    Default Re: Order missing but Payment processed

    I see I have to login as the customer on the front end but if I order I have to select a payment method and pay for it?

    I'm hoping the stock CC is not another payment module that I have to install and it shows up on the front end of the website?

  8. #8
    Join Date
    Mar 2004
    Posts
    16,042
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    5

    Default Re: Order missing but Payment processed

    the stock credit card module in your admin

    turn it on use 4111111111111111 123 08/08

    complete the order

    turn it back off

  9. #9
    Join Date
    May 2006
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    Default Re: Order missing but Payment processed

    I don't see that payment module

    You mean this one?

    The Zen Cart FREE CHARGE CARD freecharger


    I only have these:

    Authorize.net authorizenet
    Authorize.net (AIM) authorizenet_aim
    Credit Card cc 0 default
    Cash on Delivery cod
    The Zen Cart FREE CHARGE CARD freecharger
    Check/Money Order moneyorder
    Paymate paymate 0 Processing
    Paypal IPN paypal 0 Processing
    Module Directory: C:/projects/topmobilephones/includes/modules/payment/
    The Zen Cart FREE CHARGE CARD

  10. #10
    Join Date
    May 2006
    Posts
    45
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    0

    Default Re: Order missing but Payment processed

    This is not a good solution though having to go through the front end and turn on something then turn if off, what if a customer sees that option and tries? That'll be 1 more thing I have to fix.

    Sorry if I sound like I'm complaining it's a great cart, just a suggestion.

 

 
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