Order missing but Payment processed

[restless]

I don't see that payment module

You mean this one?

The Zen Cart FREE CHARGE CARD freecharger

I only have these:

Authorize.net authorizenet
Authorize.net (AIM) authorizenet_aim
Credit Card cc 0 default
Cash on Delivery cod
The Zen Cart FREE CHARGE CARD freecharger
Check/Money Order moneyorder
Paymate paymate 0 Processing
Paypal IPN paypal 0 Processing
Module Directory: C:/projects/topmobilephones/includes/modules/payment/
The Zen Cart FREE CHARGE CARD

[restless]

This is not a good solution though having to go through the front end and turn on something then turn if off, what if a customer sees that option and tries? That'll be 1 more thing I have to fix.

Sorry if I sound like I'm complaining it's a great cart, just a suggestion.

[Merlinpa1969]

1. Find a payment solution that dosnt require your customers to leave your site then return to it.
2. Put a tag in bold red letters that they must hit the return to cart link otherwise their order will not be completed. ( works about 1 1/3 of the time ) no one reads directions....



logging in to the front side is the simplest and easiest way to view the cart contents and you will need to complete the order process and get top checkout success to complete the order...

You only need to turn the stock cc module,. named CC not free charger...
on when you get to checkout_shipping
then once you get through confirmation and back to checkout_success ( about 30 Seconds ) you can turn it off again.... this will now complete the order....

[grayson]

1. Find a payment solution that dosnt require your customers to leave your site then return to it.

Unfortunately this is not always possible. The Dutch iDeal payment system, for example, which is a popular payment method for online consumers in the Netherlands, was designed by the participating banks so that the customer must leave the store to visit the bank's internet banking page. Moreover, the banks opted *not* to provide automatic notification to the store upon payment completion, so there is no automated feedback to use to finish processing an order even if the customer doesn't return.

I sailed around this problem in the iDeal module for Zen Cart by prematurely storing the order to the database with an order status of 0 (zero), which is not a valid ZC order status, just before the customer leaves the store to visit the banking site. If the customer returns, there are two orders (the premature placeholder order, and the real order--for reasons unique to the iDeal payment system, there is no way to reuse the placeholder order via e.g. JeffD's External Order Number Generator if the customer returns after paying). If the customer does not return, you still have the placeholder order to fall back on if it turns out they did indeed pay (and thus meant to place the order). An admin Transaction Viewer automates cleanup of failed/expired transactions and the associated zero-status orders, as well as conversion of zero-status orders to real orders when applicable.

Something similar might work for other payment modules where people are experiencing problems.