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  1. #1
    Join Date
    Oct 2005
    Posts
    8
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    CanadaPost Module = Dead :(

    I'll preface this by admitting that I'm still running 1.2.6; I realize I need to upgrade, but honestly, it seems like a really big job (I'm thinking at least 12 Red Bulls and a few all-nighters) and I simply can't devote the time to it right now. That out of the way...

    Everything was humming along nicely with the site and we've started to get a bit busier. This weekend was going to be a big push to load many more items and get serious about this. Sadly, our Canada Post module is dead

    I had the dreaded "Blank Admin" screen problem this morning and finally managed to get in using the "skip_version_ini" tip found in the FAQ here: http://www.zen-cart.com/forum/faq.ph...faq_admin_hang

    Not sure if it was before or after this, but now the Canada Post module simply refuses to work. When clicking the "login" button, the "checkout_shipping" page just hangs until finally giving up and ending in a totally blank screen; disable the CP module and everything works great.

    I spoke with the (really nice and very helpful) people at Canada Post's Sell Online help desk to see if their logs had any errors and they don't; in fact, they don't show any queries at all for the past 12 hours, even though I likely hit it at least 20 times. It seems that there's simply no communication.

    I tried un-installing and re-installing the CP module in the Admin with no success. I re-enabled the version check and still no dice.

    Any suggestions? I'm stumped and have wasted half a day futzing around with no success.

    Thanks!

    Christian

  2. #2
    Join Date
    Oct 2005
    Posts
    8
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    0

    Default Re: CanadaPost Module = Dead :(

    Hmmm... I think I figured this out, but in hindsight, the trouble logging into the admin screen should have been my first clue that something bigger than the shipping module was the problem. When I went to log into my Wordpress admin and the Dashboard failed to load, I finally figured out the problem must be with out host; Wordpress gathers RSS feeds, so best I can figure is that our host's firewall is being overly restrictive and we can't communicate with other sites. A couple of emails to support and the Canada Post shipping module now works!

  3. #3
    Join Date
    Oct 2005
    Posts
    8
    Plugin Contributions
    0

    Default Re: CanadaPost Module = Dead :(

    I'm hoping someone might be able to advise me on this: My Canada Post module continues to be flaky and its a bit frustrating.

    I checked in with our host, and yes, it seems there was problem on their end. This was their response:
    The server was refusing DNS lookups and so the processes were hanging. All has been resolved and should stay fixed now.
    Problem is, it seems 50/50 for things to hang when going to "checkout_shipping"

    Any advice? I've really come to rely on the Canada Post module and need to make it work.

    Thank you!

    Christian

 

 

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