contact us/not sending email

[woodlandsprite]

Could be a number of factors, including:
- email server not recognized or properly configured
- malformed email address

To determine email server settings, need to set the proper "email transport" method suitable for your server. Some experimentation may be required. May need to set the SMTP options too.

What version of Zen Cart?
What version of PHP?
What webserver software? (Apache/IIS/etc)
What server O/S?
What language is your site configured for?

Crud, I'm apparently having the same problem. Have contacted my host service for assistance too.

email address to send mail to (from the contact form) has been verified to function (am reciving paypal notifications fine to that email address)

Email Transport set as SMTPauth (I noted on my cpanel that outgoing mail server requires authentication)
SMTP Email account mailbox has been tried as both user+mydomain.com and user AT mydomain DOT com
SMTP email account password doublechecked to be entered correctly
SMTP Email Server port verified using admin->tools->Server info.


What version of Zen Cart? 1.3.0.2
What version of PHP? 4.4.1 (Zend: 1.3.0)
What webserver software? (Apache/IIS/etc) Apache/1.3.34
What server O/S? Linux 2.6.9-5.0.3.ELsmp
What language is your site configured for? English

I appreciate the assistance & suggestions!

[woodlandsprite]

ugh - have been able to send other email from zencart (installed newsletter subscribe) and also gave a try emailing via the admin tools.

Looks like email settings are good, but the Contact Us is not working.

Suggestions?

[woodlandsprite]

hot dang.
clearly it's pumpkin time for me.
I the issue was staring me right in the face and I didn't get it until I read this thread:

http://www.zen-cart.com/forum/showthread.php?t=34999

have to have the info inputted into the settings as follows:
Name <email address>

not just
email address

if that makes sense.

[redge]

is this suppose to be right?

sendmail_from no value no value
sendmail_path / usr/sbin/sendmail -t -i /usr/sbin/sendmail -t -i
serialize_precision 100 100
short_open_tag On On
SMTP localhost localhost
smtp_port 25 25

i don't understand why my contact us is not working anymore. i am thinking of getting another free shopping website already

[Kim]

https://www.zen-cart.com/tutorials/index.php?category=9

Have you tried the FAQs?