Results 1 to 10 of 46

Hybrid View

  1. #1
    Join Date
    Oct 2006
    Location
    Italy
    Posts
    634
    Plugin Contributions
    0

    Default Re: Allow Customer to add to Order Comments

    Absolute, have some update?

  2. #2
    Join Date
    Oct 2006
    Location
    Italy
    Posts
    634
    Plugin Contributions
    0

    email error Re: Allow Customer to add to Order Comments

    The strange thing is when customer update their order.
    With this trick by Absolute:
    change
    $order_status = $check_status->fields['orders_status_id'];
    in
    $order_status = '4';
    where 4 is id of update order status, in admin I can see the customer comment with green flag and only the name of status to update, but the real status of order is the same befor comment
    Attached Files Attached Files

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Allow Customer to add to Order Comments

    Be careful of orders_id 4 for Update ...

    This is also used to update an order that has downloads to reset the downloads again ... the orders_status changing from the /admin/orders.php is the trigger on this one ...

    This may or may not be an issue on this add-on ... but do test carefully ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  4. #4
    Join Date
    Oct 2006
    Location
    Italy
    Posts
    634
    Plugin Contributions
    0

    Default Re: Allow Customer to add to Order Comments

    I've just add another update status id=10... I hope! :-(

  5. #5
    Join Date
    Oct 2006
    Location
    Italy
    Posts
    634
    Plugin Contributions
    0

    Default Re: Allow Customer to add to Order Comments

    No difference!
    It's the same!
    I'm trying to create order row by date_added (until Absolute give us new updated file), with no success because I've problem with select field in query. Is there somone to help me?

  6. #6
    Join Date
    Oct 2006
    Location
    Italy
    Posts
    634
    Plugin Contributions
    0

    Default Re: Allow Customer to add to Order Comments

    At this moment the best solution is:
    in admin section-->email options-->Set "Order Question" Email Address-->delete all (blank);
    so the customer comments notification email arrive to default admin email.
    If you want another email address change this:
    $send_to_email = EMAIL_FROM;
    to
    $send_to_email = '[email protected]';
    on line 74 in order_question.php

  7. #7
    Join Date
    May 2005
    Location
    Sweden
    Posts
    151
    Plugin Contributions
    0

    Default Re: Allow Customer to add to Order Comments

    Has anyone tried running this on 1.3.6?
    Is it compatible?

 

 

Similar Threads

  1. v150 Customer Comments in order notification
    By meljen in forum Managing Customers and Orders
    Replies: 5
    Last Post: 24 Jul 2012, 05:26 AM
  2. HTML Links in Customer Comments (order update)
    By Green333 in forum General Questions
    Replies: 2
    Last Post: 1 Mar 2011, 06:45 AM
  3. Allow customer to change order
    By ledshop.no in forum General Questions
    Replies: 1
    Last Post: 2 Jul 2006, 06:44 PM
  4. Can customer add comments to the order too?
    By styledata in forum Managing Customers and Orders
    Replies: 4
    Last Post: 27 Jun 2006, 04:55 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg