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  1. #11
    Join Date
    Oct 2006
    Location
    Italy
    Posts
    634
    Plugin Contributions
    0

    Default Re: Allow Customer to add to Order Comments

    I've just add another update status id=10... I hope! :-(

  2. #12
    Join Date
    Oct 2006
    Location
    Italy
    Posts
    634
    Plugin Contributions
    0

    Default Re: Allow Customer to add to Order Comments

    No difference!
    It's the same!
    I'm trying to create order row by date_added (until Absolute give us new updated file), with no success because I've problem with select field in query. Is there somone to help me?

  3. #13
    Join Date
    Oct 2006
    Location
    Italy
    Posts
    634
    Plugin Contributions
    0

    Default Re: Allow Customer to add to Order Comments

    At this moment the best solution is:
    in admin section-->email options-->Set "Order Question" Email Address-->delete all (blank);
    so the customer comments notification email arrive to default admin email.
    If you want another email address change this:
    $send_to_email = EMAIL_FROM;
    to
    $send_to_email = '[email protected]';
    on line 74 in order_question.php

  4. #14
    Join Date
    May 2005
    Location
    Sweden
    Posts
    151
    Plugin Contributions
    0

    Default Re: Allow Customer to add to Order Comments

    Has anyone tried running this on 1.3.6?
    Is it compatible?

  5. #15
    Join Date
    May 2005
    Location
    Bath, Somerset
    Posts
    1,053
    Plugin Contributions
    3

    Default Re: Allow Customer to add to Order Comments

    There is a new release of this module due out next week. This will certainly be 1.3.6 compatible.

    Many thanks

    Absolute

  6. #16
    Join Date
    Aug 2006
    Location
    Kihikihi, New Zealand
    Posts
    230
    Plugin Contributions
    3

    Default Re: Allow Customer to add to Order Comments

    Hi all,

    Is there a way I can adapt this module to include several form fields?

    I would like to have a form that allows customers to include custom attributes at the end of the sale.

    Many thanks

    Goshawk

  7. #17
    Join Date
    Jan 2006
    Location
    Toronto, Ontario, Canada
    Posts
    183
    Plugin Contributions
    3

    Default Re: Allow Customer to add to Order Comments

    I just installed this mod, and it looks good, except that from the customer interface, when i click on "Click here to ask your question now. " nothing happens. Looking at the rendered code, there is no onclick nor is there any <A> tag... so it makes sense that nothing would happen.

    I suspect it has something to do with the code below:
    NOTE: I am using CSS buttons. v1.3.7



    <!-- Start of Order Question Module -->
    <?php
    if (ALLOW_ORDER_QUESTION == 'true') {
    // '<a href="' . . '" target="ask_question">' . zen_image_button(BUTTON_IMAGE_ORDER_QUESTION, BUTTON_ORDER_QUESTION_ALT, 'onClick=javascript:window.open("' . HTTP_SERVER . DIR_WS_CATALOG . FILENAME_ORDER_QUESTION . '?order_id=' . $_GET['order_id'] . '",
    echo '<div class="order_history_question" style="text-align:center;"><br />' . TEXT_ORDER_QUESTION_LINK . '<br /><br />' .
    zen_image_button(BUTTON_IMAGE_ORDER_QUESTION, BUTTON_ORDER_QUESTION_ALT, 'onClick=\'javascript:window.open("' . HTTP_SERVER . DIR_WS_CATALOG . FILENAME_ORDER_QUESTION . '?order_id=' . $_GET['order_id'] . '", "ask_question","toolbar=no,width=300,height=425")\' style="cursor:hand;"') .
    '<br /></div>';
    echo '<hr />';
    }
    ?>
    <!-- End of Order Question Module -->
    Ahmad Rahman
    TRUST IT | web site design and development
    mobile: 416.828.0224 | email: [email protected]
    www.trustit.ca

    For IT solutions how you want IT, when you want IT, TRUST IT.

  8. #18
    Join Date
    Jan 2006
    Location
    Toronto, Ontario, Canada
    Posts
    183
    Plugin Contributions
    3

    Default Re: Allow Customer to add to Order Comments

    One more question. When unzipping the contribution, there is a file order_question.php in the root (in the same directory as the sql patch. Where does this file go ?
    Ahmad Rahman
    TRUST IT | web site design and development
    mobile: 416.828.0224 | email: [email protected]
    www.trustit.ca

    For IT solutions how you want IT, when you want IT, TRUST IT.

  9. #19
    Join Date
    May 2005
    Location
    Sweden
    Posts
    151
    Plugin Contributions
    0

    Default Re: Allow Customer to add to Order Comments

    Quote Originally Posted by Absolute View Post
    There is a new release of this module due out next week. This will certainly be 1.3.6 compatible.

    Many thanks

    Absolute
    I can't seem to find this new release, anyone who has it?

  10. #20
    Join Date
    Jan 2006
    Location
    Toronto, Ontario, Canada
    Posts
    183
    Plugin Contributions
    3

    Idea or Suggestion Re: Allow Customer to add to Order Comments

    I got it working in 1.3.7 as follows:

    The order_question.php which is in the root of the unzipped folder goes to the root of your store.

    Made the following edit in tpl_account_history_info_default.php:

    Line 127 - 137:
    Code:
    <!-- Start of Order Question Module -->
    <?php
      if (ALLOW_ORDER_QUESTION == 'true') {
    //		 '<a href="' .  . '"  target="ask_question">' . zen_image_button(BUTTON_IMAGE_ORDER_QUESTION, BUTTON_ORDER_QUESTION_ALT, 'onClick=javascript:window.open("' . HTTP_SERVER . DIR_WS_CATALOG . FILENAME_ORDER_QUESTION . '?order_id=' . $_GET['order_id'] . '", 
        echo '<div class="order_history_question" style="text-align:center;"><br />' . TEXT_ORDER_QUESTION_LINK . '<br /><br />' . 
    		 zen_image_button(BUTTON_IMAGE_ORDER_QUESTION, BUTTON_ORDER_QUESTION_ALT, 'onClick=\'javascript:window.open("' . HTTP_SERVER . DIR_WS_CATALOG . FILENAME_ORDER_QUESTION . '?order_id=' . $_GET['order_id'] . '", "ask_question","toolbar=no,width=300,height=425")\' style="cursor:hand;"') . 
    		 '<br /></div>';
    	echo '<hr />';
      }
    ?>
    <!-- End of Order Question Module -->
    Changed to:

    Code:
    <!-- Start of Order Question Module -->
    <?php
      if (ALLOW_ORDER_QUESTION == 'true') {
    
        echo '<div class="order_history_question" style="text-align:center;"><br />' . '<a href="' . HTTP_SERVER . DIR_WS_CATALOG . FILENAME_ORDER_QUESTION . '?order_id=' . $_GET['order_id'] . '"  target="ask_question">' . zen_image_button(BUTTON_IMAGE_ORDER_QUESTION, BUTTON_ORDER_QUESTION_ALT) . '</a><br /><br /></div>';
    	echo '<hr />';
      }
    ?>
    <!-- End of Order Question Module -->
    Hope this helps out someone else.
    Ahmad Rahman
    TRUST IT | web site design and development
    mobile: 416.828.0224 | email: [email protected]
    www.trustit.ca

    For IT solutions how you want IT, when you want IT, TRUST IT.

 

 
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