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Table rate incorrect

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19 Jun 2006, 19:53
#1
greatbaits1 avatar

greatbaits1

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Table rate incorrect

My table rate has been set according to the cost of royal mail standard parcels, but when you estimate the shipping cost, its much higher than the rate it should be

I have tried the following after browsing previous threads:
1) adjusted tare settings (they are both on 0:0 at the moment)
2) Reduced maximum package weight
3) tried setting the table in botgh grams and kilograms - no difference

Example : the product called BAIT TEST is 1kg in weight - therefore shipping shound be £4.00 - however when you get to the checkout it is £5.00

Also when you enter more than 1 of a product the shipping cost stays the same

I have searched high and low on this forum to no avail

thanks for any help in advance

**if you could explain why the text in the 'shipping estimator' box grows from very small to very large, that would be grately appraciated.

www.greatbaits.co.uk
19 Jun 2006, 23:39
#2
kim avatar

kim

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Re: Table rate incorrect

What do you have set for the tare in the Admin> Configuration> Shipping and Packaging?
20 Jun 2006, 08:23
#3
greatbaits1 avatar

greatbaits1

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Re: Table rate incorrect

Hi

the tare is currently set to 0:0 for both large and small packages

thanks for the response