Return Authorization Module (RMA)

[MeltDown]

Open includes/languages/english/YOUR_TEMPLATE/returns.php

Find the following entries and change them as necessary.

define('ENTRY_ACTION_REFUND', 'Refund');
define('ENTRY_ACTION_REPLACE', 'Replacement');

Hi Clyde - Thanks for this very useful module.

What am I missing here? I want to add "Store Credit" as an option to the "Action Requested:" list. I've made the following changes to returns.php:

define('ENTRY_ACTION', 'Action Requested:');
define('ENTRY_ACTION_REFUND', 'Refund');
define('ENTRY_ACTION_STORE_CREDIT', 'Store Credit');
define('ENTRY_ACTION_REPLACE', 'Replacement');
define('ENTRY_REASON', 'Reason for Return:'); 

But see no change. Can you see what I've done incorrectly or incompletely?

Thanks!

Tim

[MeltDown]

Hi Clyde - Thanks for this very useful module.

What am I missing here? I want to add "Store Credit" as an option to the "Action Requested:" list. I've made the following changes to returns.php:

define('ENTRY_ACTION', 'Action Requested:');
define('ENTRY_ACTION_REFUND', 'Refund');
define('ENTRY_ACTION_STORE_CREDIT', 'Store Credit');
define('ENTRY_ACTION_REPLACE', 'Replacement');
define('ENTRY_REASON', 'Reason for Return:'); 

But see no change. Can you see what I've done incorrectly or incompletely?

Thanks!

Tim

Sorry, Clyde, you were one step ahead of me. I just now realized that a newer version was released with the changes I wanted built-in. I upgraded and everything looks great!

Thanks again!

Tim

[discoverytdi]

how can i make the phone number box as a required field as this would save a lot of time in as we like to contact the customer to make sure that it's not an installation issue they are having.

[robin339]

Hi,
Where can I download the latest version of this?

I am running Zen Cart version 1.5
Thanks
Robin

[mikebr]

The current version 2.3.3 does work in 1.5 other than the registration of the configuration menu. You always can use PhpMyadmin for this.

[Eagle5]

The current version 2.3.3 does work in 1.5 other than the registration of the configuration menu. You always can use PhpMyadmin for this.

Exactly how does one go about doing this? I can get into my PhpMyadmin but I'm am lost as what to do once I am there.

[discoverytdi]

Exactly how does one go about doing this? I can get into my PhpMyadmin but I'm am lost as what to do once I am there.

NOT THE RGHT WAY but you can use this http://www.your domain/your admin name/configuration.php?gID=33 the gID you'll get from configuratin_group in yor database

[clydejones]

Hi Clyde - Thanks for this very useful module.

What am I missing here? I want to add "Store Credit" as an option to the "Action Requested:" list. I've made the following changes to returns.php:

define('ENTRY_ACTION', 'Action Requested:');
define('ENTRY_ACTION_REFUND', 'Refund');
define('ENTRY_ACTION_STORE_CREDIT', 'Store Credit');
define('ENTRY_ACTION_REPLACE', 'Replacement');
define('ENTRY_REASON', 'Reason for Return:'); 

But see no change. Can you see what I've done incorrectly or incompletely?

Thanks!

Tim

If you're using the most recent update from the downloads section you don't have to set the define statements, you can do this from admin -> configuration -> return authorization

[A-1 Electronics]

When I click on the returns link in my 'Information' sidebox, the link opens the login page instead of the return authorization page. If I hover the mouse over the link it shows at the bottom of IE7 that it is going to link to the 'RA' page. However, it ends up on the 'Login' page.

Where might I begin to look for the link error?

[clydejones]

When I click on the returns link in my 'Information' sidebox, the link opens the login page instead of the return authorization page. If I hover the mouse over the link it shows at the bottom of IE7 that it is going to link to the 'RA' page. However, it ends up on the 'Login' page.

Where might I begin to look for the link error?

Check admin -> configuration -> Return Authorization

turn off only registered users can submit a link