I hope I don't sound like an idiot - I'm new to ZenCart, and having done a zillion mods for phpBB and Joomla, I am used to installing mods without any read me files.
I found this RMA Mod:
http://www.zen-cart.com/index.php?ma...roducts_id=433
I installed it, using the same structure in which it came and it installed smoothly, and works great with one small hitch.

When someone completes the RMA Form the email that comes thru to me only includes the customer's name, order number, item number and amount. The other fields are blank. It does dispatch the appropriate emails to the customer and to the admin though. You can see it in action on my site at: hxxp://www.scrapbooksuppliesdirect.com/shopping (url is munged - change x's to t's).
I hope this post is of help to you all and maybe getting someone to this point you can get me to the finish line.
Jeanne