Return Authorization Module (RMA)

[xspresso]

I have just updated this mod to work on 1.5.1 and sent it for approval so hopefully should be available soon.

I had the 1.39 installed and it was working fine.
I installed the 1.5.1 (3.0) and now the page is blank.

I did the sql upgrade, then refreshed my returns page and blank.

Uninstalled all 1.51 pages, then did the uninstall of mysql using: uninstall_return_authorization.sql
(included in the 3.0 folder)

then installed the 1.39 rma (as I did originally), I ran the install mysql from within zen (as I did originally).
called the admin returns using http://www.your domain/your admin name/configuration.php?gID=3? (first was 34 now it is 37)
The admin section is fine but still... the main customer rma page is blank.

Any help would be great.

Thanks

[DivaVocals]

I had the 1.39 installed and it was working fine.
I installed the 1.5.1 (3.0) and now the page is blank.

I did the sql upgrade, then refreshed my returns page and blank.

Uninstalled all 1.51 pages, then did the uninstall of mysql using: uninstall_return_authorization.sql
(included in the 3.0 folder)

then installed the 1.39 rma (as I did originally), I ran the install mysql from within zen (as I did originally).
called the admin returns using http://www.your domain/your admin name/configuration.php?gID=3? (first was 34 now it is 37)
The admin section is fine but still... the main customer rma page is blank.

Any help would be great.

Thanks

Blank page = error.. Need to know what the error log generated says.. Otherwise we'll all be guessing what the issue is you are having..

[clydejones]

I'm putting the finishing touches on a Returns Authorization Contribution and it should be available in the downloads section by the end of the week.

[kobra]

Thanks to Clyde: You can find this here: RMA Module

[khopek]

So, I installed this mod and I get this error when clicking the RETURNS link in the sidebox:

"Parse error: syntax error, unexpected '}' in /home/eclekui0/public_html/store/includes/modules/pages/returns/header_php.php on line 71"


I was also wondering If it is possible for me to get this link to show up in my EZpages sidebox along with my other links, instead of the more information sidebox.

[clydejones]

To fix this error, open includes/modules/pages/returns/header_php.php go to line 71 and delete the "}". save the file and then upload to your server.

You should be able to create an internal link in EZ pages. make sure the sidebox option is checked and give it a sort order.

[khopek]

To fix this error, open includes/modules/pages/returns/header_php.php go to line 71 and delete the "}". save the file and then upload to your server.

You should be able to create an internal link in EZ pages. make sure the sidebox option is checked and give it a sort order.

awesome it's all fixed! However, when I go to the Returns page it says STORE_PHONE up in the upper left eventhough my store phone number is already displayed via the settings in admin. Also, I'm not sure how to change the "returns sample text" as I have no Returns page in my define pages editor.

Thanks!

[clydejones]

Return Authorization 2.0 is available in the downloads section.

This contribution adds a Return Authorization Request page to your store where your customer can read your returns policy and fill in a form to obtain a return authorization request. The contents of the form are emailed to the store owner.

This update removes the tables that were in the previous versions and has been updated to be compatible with Zen Cart version 1.3.6.

[100asa]

I've follow your instructions, but in informaztion box I've always "http://www.100asa.it/FILENAME_RETURNS.html"

Plase, see that at www.100asa.it in information box
Thank's

[clydejones]

Just unzip the attached and drop in includes -> extra_datafiles and upload to your server.

Attachment 1166

I'll post an update in the downloads section.

Thanks