Return Authorization Module (RMA)

[xspresso]

Sorry to blast you with all this.

But I deleted the returns.php.... Now the page show up in the site. It does not have text, just the statements ie;
ENTRY_NAME and not First Name.
I tried replacing returns.php with the 3.0 version and I get blank page returns.

[rbarbour]

post a copy of that file - must have an error in it if it returns a bank page

[DivaVocals]

xspresso --

Try this version of RMA I've attached here.. I installed this on my client's site a while back and really meant to submit it to the downloads section, but got too busy to package it up for submission.. I cleaned up some of Clyde's old code and removed all of the ordered lists from the returns form so it functions/looks like other default Zen Cart forms, I and also updated the graphics to much cleaner versions (no jagged edges)..

I took a quick look at the v3.0.0 files and part of the issue is the SQL file contains code that will create issues and is not recommended.. This might be part of the issues you are having with this version..

This version is SUPER simple to install since there is no external SQL file to run.. However, you will probably need to manually delete the entries created by the version you already installed BEFORE you install it or you WILL have errors when it attempts to create the database entries if ANY of the old stuff is still there...

All you need to do is the following:

1. Rename the template and admin folders to match your store's template and admin folders
2. Login to your store
3. Open the "install_files" folder
4. Copy the RMA files over to your store
5. Once all the files are uploaded, click ANY link in your admin to activate the install..

That's it!! Easy Peezy!!

If you report no issues with this, I'll submit it to the downloads section.. I just did a quick re-check and had absolutely NO ISSUES installing this..

[rbarbour]

works perfectly!

[DivaVocals]

xspresso --

Try this version of RMA I've attached here.. I installed this on my client's site a while back and really meant to submit it to the downloads section, but got too busy to package it up for submission.. I cleaned up some of Clyde's old code and removed all of the ordered lists from the returns form so it functions/looks like other default Zen Cart forms, I and also updated the graphics to much cleaner versions (no jagged edges)..

I took a quick look at the v3.0.0 files and part of the issue is the SQL file contains code that will create issues and is not recommended.. This might be part of the issues you are having with this version..

This version is SUPER simple to install since there is no external SQL file to run.. However, you will probably need to manually delete the entries created by the version you already installed BEFORE you install it or you WILL have errors when it attempts to create the database entries if ANY of the old stuff is still there...

All you need to do is the following:

1. Rename the template and admin folders to match your store's template and admin folders
2. Login to your store
3. Open the "install_files" folder
4. Copy the RMA files over to your store
5. Once all the files are uploaded, click ANY link in your admin to activate the install..

That's it!! Easy Peezy!!

If you report no issues with this, I'll submit it to the downloads section.. I just did a quick re-check and had absolutely NO ISSUES installing this..

For the record, this section of the SQL is problematic

SET @t4=0;
SELECT (@t4:=configuration_group_id) as t4
FROM configuration_group

[DivaVocals]

xspresso --

Try this version of RMA I've attached here.. I installed this on my client's site a while back and really meant to submit it to the downloads section, but got too busy to package it up for submission.. I cleaned up some of Clyde's old code and removed all of the ordered lists from the returns form so it functions/looks like other default Zen Cart forms, I and also updated the graphics to much cleaner versions (no jagged edges)..

I took a quick look at the v3.0.0 files and part of the issue is the SQL file contains code that will create issues and is not recommended.. This might be part of the issues you are having with this version..

This version is SUPER simple to install since there is no external SQL file to run.. However, you will probably need to manually delete the entries created by the version you already installed BEFORE you install it or you WILL have errors when it attempts to create the database entries if ANY of the old stuff is still there...

All you need to do is the following:

1. Rename the template and admin folders to match your store's template and admin folders
2. Login to your store
3. Open the "install_files" folder
4. Copy the RMA files over to your store
5. Once all the files are uploaded, click ANY link in your admin to activate the install..

That's it!! Easy Peezy!!

If you report no issues with this, I'll submit it to the downloads section.. I just did a quick re-check and had absolutely NO ISSUES installing this..

and so it's perfectly clear, when I say delete any previous version files Imean you need to delete ALL the files and ALL the database entries too (running the uninstall SQL MAY do the trick)

ETA:
Nevermind.. let me just give you the correct uninstall SQL to run BEFORE you install the version I posted:

SELECT @t4:=configuration_group_id
FROM configuration_group
WHERE configuration_group_title= 'Return Authorization';
DELETE FROM configuration WHERE configuration_group_id = @t4;
DELETE FROM configuration_group WHERE configuration_group_id = @t4;


DELETE FROM configuration WHERE configuration_group_id = @configuration_group_id;
DELETE FROM configuration_group WHERE configuration_group_id = @configuration_group_id;
DELETE FROM configuration WHERE configuration_key = 'DEFINE_RETURNS_STATUS';

[xspresso]

Thank you so much DivaVocals I was on the edge of taking out my old cgi RMA script and incorporating that.

[DivaVocals]

Thank you so much DivaVocals I was on the edge of taking out my old cgi RMA script and incorporating that.

Sure thing glad it worked for ya.. (it did work right??)

[xspresso]

Fast and so easy is how it worked!

While I have your attention.....
The success page after submission, is there a way to do something like this?

<?php if (RETURN_STORE_NAME_ADDRESS == 'true') { ?>
<h1>$order_number - $item_number</h1>
<h1>Thank you for completing the RMA <BR> Your RMA number is above. Follow these directions.............etc</h1>

<address><?php echo nl2br(STORE_NAME_ADDRESS); ?></address>
<?php } ?>
(on my form I changed Item number to Number of Items)
This way the rma would be the invoice number xxxxx a dash - and the total number of items being returned ie: 42545-2.
All the instructions would be on the success page and no further need to email customer.