Return Authorization Module (RMA)

[witch-of-germany]

Hi Boggled, I mentioned the "missing" country field in my post #66 in this thread. I was informed that the country is not necessary, as the customer's data would be in the database anyway! I never received a response to my remark that a customer might have moved or would like to have the substituted article to a different address. So, you are NOT ALONE!!!! But let's not complain about such trifles ... it's great that this at least is available and - you can expect customers who are returning something to give correct and complete information - at least I hope so :-) !

[clydejones]

Witch of Germany,

Feel free to use the files in the quickfix.zip it will give you what you requested.

Just make sure to rename the folders from "endofsummer" to the name of your custom template.

[clydejones]

Sorry, Don't use quick_fix.zip It includes a file that shouldn't be included.

Use this instead. You'll have to rename the YOUR_TEMPLATE folders to match your custom template name.

Attachment 1461

[Boggled]

Thanks Clyde!!

That fixed it right up.

[bettysue]

If I missed this in the previous pages, I apologize!

I am confused as to if I am supposed to enter both sql statements or just the one mentioned in the readme: returns.sql

Or am I also supposed to install the returns_display.sql?

thank you,

betty

[clydejones]

Betty,

You should run both of the sql scripts.

I'll combine them along with the quick fix and post an updated version.

[bettysue]

Thank you Clyde!

[clydejones]

Version of 2.1 of Return Authorization is available in the download section.

---------
VERSION INFORMATION:

Includes:
Returns Authorization menu in admin -_ configuration allowing options to display(or not) some fields on the return authorization form and an option to allow only registered users to submit return requests.

Insert customers details automatically if they are logged in.

Phone Number and State fields have been added.
--------

You can update your installation by running the install_return_authorization.sql.

Change the YOUR_TEMPLATE folders to match the name of your "custom template" and FTP the entire includes folder to your server.

[dw08gm]

Sorry, Don't use quick_fix.zip It includes a file that shouldn't be included.

Use this instead. You'll have to rename the YOUR_TEMPLATE folders to match your custom template name.

Attachment 1461

Hi CLyde

Way back in Feb 2007 (post #80) you provided a solution for the automatic inclusion of customer's country into RMA titled QuickFix2.zip, but which is now a non-existant Attachment 1461.

Having recently reverted back to the less cluttered layout of RMA2.2.2, I am hoping you could repost or PM me this file to me so that I can compare/repair my botched solution with your fix.

Thanks in advance.

[clydejones]

Hi CLyde

Way back in Feb 2007 (post #80) you provided a solution for the automatic inclusion of customer's country into RMA titled QuickFix2.zip, but which is now a non-existant Attachment 1461.

Having recently reverted back to the less cluttered layout of RMA2.2.2, I am hoping you could repost or PM me this file to me so that I can compare/repair my botched solution with your fix.

Thanks in advance.

All the fixes mentioned in this thread are included in the latest version of RMA