Return Authorization Module (RMA)

[lextechs]

Clyde, thank for the fix it worked great, one small problem though the text is not showing up in the action requested i am getting a 1 or a 0 and i have 4 options in the drop down box

i think i saw he fix somewhere but can't remember where it was

Item Number:
Item Name:
Action Requested: 0

Hope this is what you want.

I added a new e-mail define statement in:
includes/languages/english/YOUR_TEMPLATE/returns.php

define('RMA_EMAIL', '[email protected]'); change this to whatever you want.

and modified includes/modules/pages/returns/header_php.php to reflect the define statement.

unzip the file, change the YOUR_TEMPLATE folder to match your custom template name and upload the entire includes folder to your server.
Attachment 3279

[clydejones]

Clyde, thank for the fix it worked great, one small problem though the text is not showing up in the action requested i am getting a 1 or a 0 and i have 4 options in the drop down box

i think i saw he fix somewhere but can't remember where it was

Item Number:
Item Name:
Action Requested: 0

use the fix from this post

[lextechs]

Thanks Clyde, one last question for this mod, the e-mail sent to customer is formated and bunched toegether into one pharagrah, i was looking in the email folder of zencart to for a returns e-mail template but there is none, what file do i need to mod for the returns so it formats the e-mail with breaks like after the dear customer, ect. Thanks

[clydejones]

Thanks Clyde, one last question for this mod, the e-mail sent to customer is formated and bunched toegether into one pharagrah, i was looking in the email folder of zencart to for a returns e-mail template but there is none, what file do i need to mod for the returns so it formats the e-mail with breaks like after the dear customer, ect. Thanks

includes/languages/english/YOUR_TEMPLATE/returns.php

[creativearc]

I installed the mod without any problem.

I then placed a test order, and immedietly followed with a visit to:

/index.php?main_page=returns

I submitted the info, and got the 'request sent' message. The customer received the notification email.

What else is supposed to happen? Isn't the admin supposed to receive some sort of notification? Is there a 'log' in the admin that displays past return requests?

I read through this thread but couldn't find a basic 1-2-3 walkthrough. Any help would be appreciated.

Thanks!

[clydejones]

I installed the mod without any problem.

I then placed a test order, and immedietly followed with a visit to:

/index.php?main_page=returns

I submitted the info, and got the 'request sent' message. The customer received the notification email.

What else is supposed to happen? Isn't the admin supposed to receive some sort of notification? Is there a 'log' in the admin that displays past return requests?

I read through this thread but couldn't find a basic 1-2-3 walkthrough. Any help would be appreciated.

Thanks!

Yes you should have received an e-mail message which would have been sent to your store e-mail address.

[creativearc]

Yes you should have received an e-mail message which would have been sent to your store e-mail address.

Store admin emails are working for other store functions: new orders, new customers, etc. If that is working, the RMA emails should also properly go to the admin user, right?