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  1. #1
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Return Authorization Module (RMA)

    Hi again Clyde.. As I indicated in the testimonials support thread I am having another error/strange behavior with this Returns Authorization add-on and Simple SEO.

    The problem is this: I have "Only registered customers may submit a return request" set to true. So when the user tries to create a testimonial and they are not logged in, the user is presented with the login page. (so far so good..) after they enter their login information, instead of being redirected back to the returns entry form, they are redirected back to a page that does not exist.. As a matter of fact it looks like they are being redirected to is the SWF file that is on my main page. If I turn off SEO, it all works just fine..

    I could set "Only registered customers may submit a return request" to false, but I REALLY don't want the form available to unregistered visitors.. Hope you can help me figure this out..

  2. #2
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
    Posts
    7,033
    Plugin Contributions
    31

    Default Re: Return Authorization Module (RMA)

    Quote Originally Posted by DivaVocals View Post
    Hi again Clyde.. As I indicated in the testimonials support thread I am having another error/strange behavior with this Returns Authorization add-on and Simple SEO.

    The problem is this: I have "Only registered customers may submit a return request" set to true. So when the user tries to create a testimonial and they are not logged in, the user is presented with the login page. (so far so good..) after they enter their login information, instead of being redirected back to the returns entry form, they are redirected back to a page that does not exist.. As a matter of fact it looks like they are being redirected to is the SWF file that is on my main page. If I turn off SEO, it all works just fine..

    I could set "Only registered customers may submit a return request" to false, but I REALLY don't want the form available to unregistered visitors.. Hope you can help me figure this out..
    I'm not sure exactly how simple seo works so I'm afraid I can't help with this.

    You'd probably be better off checking the simple seo support thread and or contacting Yellow1912 directly.

  3. #3
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Return Authorization Module (RMA)

    Quote Originally Posted by DivaVocals View Post
    Hi again Clyde.. As I indicated in the testimonials support thread I am having another error/strange behavior with this Returns Authorization add-on and Simple SEO.

    The problem is this: I have "Only registered customers may submit a return request" set to true. So when the user tries to create a testimonial and they are not logged in, the user is presented with the login page. (so far so good..) after they enter their login information, instead of being redirected back to the returns entry form, they are redirected back to a page that does not exist.. As a matter of fact it looks like they are being redirected to is the SWF file that is on my main page. If I turn off SEO, it all works just fine..

    I could set "Only registered customers may submit a return request" to false, but I REALLY don't want the form available to unregistered visitors.. Hope you can help me figure this out..
    Make sure you have cleared your simple seo cache. I have simple seo install along with this add-on with no problems. I know what you are talking about, maybe yellow can give you a hint. You could try adding login to your Exclude list in simple seo configuration.
    Sorry clydejones for going off topic.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  4. #4
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Return Authorization Module (RMA)

    Thanks.. actually did all of this, and still no joy.. but no worries.. I installed a different SEO, and all is right with the world.. Sorry Clyde.. no more hijacking from me!
    Quote Originally Posted by countrycharm View Post
    Make sure you have cleared your simple seo cache. I have simple seo install along with this add-on with no problems. I know what you are talking about, maybe yellow can give you a hint. You could try adding login to your Exclude list in simple seo configuration.
    Sorry clydejones for going off topic.

 

 

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