Return Authorization Module (RMA)

[booghaboobaby]

Kevy & Clyde, I had the same problem and just installed your kevyfix and it populated my columns and pictures again but when I click on the link nothing happens. I've read and re-read but I can not figure out where /how to make the form show up. Here is my link https://www.dittanybaby.com/test/ind...LENAME_RETURNS

Can u help clyde?
Shannon

[clydejones]

Kevy & Clyde, I had the same problem and just installed your kevyfix and it populated my columns and pictures again but when I click on the link nothing happens. I've read and re-read but I can not figure out where /how to make the form show up. Here is my link https://www.dittanybaby.com/test/ind...LENAME_RETURNS

Can u help clyde?
Shannon

Make sure you have uploaded ALL the files necessary for this mod to function properly:

includes/extra_datafiles/returns_filenames.php
includes/languages/english/extra_definitions/YOUR_TEMPLATE/returns_defines.php
includes/languages/english/YOUR_TEMPLATE/returns.php
includes/languages/english/html_includes/define_returns.php
includes/languages/english/html_includes/YOUR_TEMPLATE/define_returns.php
includes/modules/pages/returns
includes/templates/YOUR_TEMPLATE/templates/tpl_returns_default.php
includes/templates/YOUR_TEMPLATE/css/returns.css

[booghaboobaby]

Yes I confirmed that all of those files are there. I did miss renaming one of the YOUR_TEMPLATE but even fixing that I still am having the same issue. https://www.dittanybaby.com/test/ind...LENAME_RETURNS
Is there someplace else I should look?

[clydejones]

Yes I confirmed that all of those files are there. I did miss renaming one of the YOUR_TEMPLATE but even fixing that I still am having the same issue. https://www.dittanybaby.com/test/ind...LENAME_RETURNS
Is there someplace else I should look?

download and install the debug error logging utility

[booghaboobaby]

thanks I will as soon as i rebuild it! I crashed it loading the customer rewards module and am having to re-install it now. I'll let you know.
thanks again!

[lankeeyankee]

Hi Clyde,

Thanks for all of your great mods, we use several of them! I have been using this mod for a while now, v2.2, and have always meant to figure out how to change the action requested:0 in the email to read action requested:Return or whatever the value is in the admin configuration. Could you please tell me how to fix that?

Thanks!

[clydejones]

Hi Clyde,

Thanks for all of your great mods, we use several of them! I have been using this mod for a while now, v2.2, and have always meant to figure out how to change the action requested:0 in the email to read action requested:Return or whatever the value is in the admin configuration. Could you please tell me how to fix that?

Thanks!

Not sure what you mean:

This is what you should get:

Order Number: T00000
Total Value:
Item Number:
Item Name:
Action Requested: Replacement
------------------------------------------------------
Reason: Test of return authorization mod

What are the settings you have in the admin configuration settings?