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  1. #1
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    Default problems with getting to the admin page

    I installed the whole zencart an everything correctly, but when I went to click on the button to "begin customizing my store" I got an error page from doteasy (my host) saying the page was eitehr not available anymore or there was some sort of error, can anyone help me please ?

  2. #2
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    Default Re: problems with getting to the admin page

    The exact details of the error message would be helpful.

    The URL would be helpful too :)
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: problems with getting to the admin page

    the error message sais:

    The page you requested is unavailable

    The page you are looking for might have been removed,
    had its name changed, or is temporarily unavailable.


    and it jumps to this url: http://templates.doteasy.com/ErrorPages/error404/

    apart from that I really have no idea what I'm doing wrong, I followed the instal instructions completely, took out the ZC_install folder, and changed the CHMOD of the 2 config.php to 444, an then when I'm supposed to click on the very last button (to go to the admin section, an personalize the shop) it comes up with the above. I'm new to this, an completely clueless, so any help would be REALLY appreciated. thanks

  4. #4
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    Default Re: problems with getting to the admin page

    the URL to "your" site was what I was looking for...
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: problems with getting to the admin page

    oh, sorry, its faithfulprints.ca/shop (I think thats the one your referring to anyway) oh an when I go there it is there, its just not personalized yet, so I'm pretty sure I installed it correctly

  6. #6
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    Default Re: problems with getting to the admin page

    in your /admin/includes/configure.php, set these to 'false':

    Code:
      define('ENABLE_SSL_CATALOG', 'false');
      define('ENABLE_SSL_ADMIN', 'false');
    It looks like your settings for SSL access are incorrect. You don't need them right away, so turn them off for now.

    Will likely have to do the same for your /includes/configure.php file: ENABLE_SSL
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Re: problems with getting to the admin page

    I have different issues with getting anything in admin to work. I can get in but when I click on anything say store configure this error appears.

    I have no clue what to do about it. I did move this site from another site. Is there something I should be editing in the database???

    Needed to use the session cache fix, that fixed those issues now this one popped up.

    1062 Duplicate entry '0' for key 1 is the error after I try to go to any of the features in the admin error.

    Thanks for the help.

    Time crunch and need to get this up right away.

  8. #8
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    Default Re: problems with getting to the admin page

    Sounds like you may have already followed these instructions?
    http://www.zen-cart.com/wiki/index.p...fferent_server


    Did you run the SQL commands posted here?
    http://www.zen-cart.com/forum/showth...391#post215391
    If not, that should solve the problem of the "Duplicate entry" error you're reporting.
    For easy access, in the v1.3.0.2 download, there is a script for this, found in zc_install/db_rebuild_autoincrement.sql which you can load via phpMyAdmin
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
    Join Date
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    Re: problems with getting to the admin page

    Unfortunately I have 1.2.7 will the following suggested fix work with that file also???

    Or should I install as stated in the directions, write over everything and then just load up the two tables or is it three -- the products, products description and categories. Would that be workable??? The go in an manually set up the admin configuration??? Will that give and error????

    Thanks

    Quote Originally Posted by DrByte
    Sounds like you may have already followed these instructions?
    http://www.zen-cart.com/wiki/index.p...fferent_server


    Did you run the SQL commands posted here?
    http://www.zen-cart.com/forum/showth...391#post215391
    If not, that should solve the problem of the "Duplicate entry" error you're reporting.
    For easy access, in the v1.3.0.2 download, there is a script for this, found in zc_install/db_rebuild_autoincrement.sql which you can load via phpMyAdmin

  10. #10
    Join Date
    Jan 2004
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    Default Re: problems with getting to the admin page

    Quote Originally Posted by cshart
    Unfortunately I have 1.2.7 will the following suggested fix work with that file also???
    Yes, it should work fine, except that you'll get an error about the ezpages table not existing.... so you can skip that line.

    An additional suggestion has been added to your other post: http://www.zen-cart.com/forum/showth...835#post222835
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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