Problems with Installation

[monicagallien]

I installed yesterday for the first time and I could get to the admin section, but not the store. So I looked around here and realized I didn't ftp all the install files. So, I went ahead and installed again, this time I used SSL. At the end of the install when I click to go to admin I get a warning saying the certificate doesn't match the intended username. I can get past that and it says I've installed a new certificate. When I try to go to the admin though I get the 404 error. I am also getting that when I click to check the store. My website is www.thehappiestkids.com Please help!

[DrByte]

It appears that the information you entered for SSL support is not correct.

To work around it for now, you can edit your configure.php files to disable the SSL support for the time being. This post should help you do that:
http://www.zen-cart.com/forum/showpo...66&postcount=6

[monicagallien]

Thank you. I changed those files and I can get to the admin area now. When I try to click on go to store I get The Page cannot be found http 404 error.

[DrByte]

Sounds like you missed a setting.

Please post both your /includes/configure.php and /admin/includes/configure.php files without passwords

[monicagallien]

Thank you very much!! Here you go
includes/configure.php

<?php
/**
*
* @package Configuration Settings
* @copyright Copyright 2003-2006 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
define('HTTP_SERVER', 'http://thehappiestkids.com');
define('HTTPS_SERVER', 'https://thehappiestkids.com');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/home/thehappi/public_html/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'thehappi_');
define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', '');
define('DB_SERVER_PASSWORD', ');
define('DB_DATABASE', 'thehappi_zencart');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'database');
define('DIR_FS_SQL_CACHE', '/home/thehappi/public_html/cache');

?>


<?php
//
/**
*
* @package Configuration Settings
* @copyright Copyright 2003-2006 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


// Define the webserver and path parameters
// Main webserver: eg, http://localhost - should not be empty for productive servers
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
// HTTP_CATALOG_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_CATALOG_SERVER is your Secure webserver: eg, https://www.yourdomain.com
/*
* URLs for your site will be built via:
* HTTP_SERVER plus DIR_WS_ADMIN or
* HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
* HTTP_SERVER plus DIR_WS_CATALOG or
* HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
* ...depending on your system configuration settings
*/
define('HTTP_SERVER', 'http://thehappiestkids.com');
define('HTTPS_SERVER', 'https://thehappiestkids.com');
define('HTTP_CATALOG_SERVER', 'http://thehappiestkids.com');
define('HTTPS_CATALOG_SERVER', 'https://thehappiestkids.com');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'false');
define('ENABLE_SSL_ADMIN', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_ADMIN', '/admin/');
define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/home/thehappi/public_html/admin/');
define('DIR_FS_CATALOG', '/home/thehappi/public_html/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'thehappi_');
define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', ');
define('DB_SERVER_PASSWORD', ');
define('DB_DATABASE', 'thehappi_zencart');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'database');
define('DIR_FS_SQL_CACHE', '/home/thehappi/public_html/cache');

?>

[DrByte]

I don't see anything immediately wrong there.

If you go to the site's main URL , does it work properly?
Is it only when clicking "Online Catalog" from the admin area that you encounter the 404 message?

[monicagallien]

Yes, it works fine at the mail URL. I only get the message from the online catalog.

[monicagallien]

The site itself works fine, but the store isn't there. You can see the website I built, but not the store.

[monicagallien]

I checked my error log on the server and I was getting this when I tried going to my store.
Wed Jun 28 07:10:04 2006] [error] [client 65.93.149.55] File does not exist: /home/thehappi/public_html/store [Wed Jun 28 07:10:00 2006] [error] [client 65.93.149.55] File does not exist: /home/thehappi/public_html/shop [Wed Jun 28 07:09:41 2006] [error] [client 65.93.149.55] File does not exist: /home/thehappi/public_html/favicon.ico [Wed Jun 28 04:55:17 2006] [error] [client 71.100.0.69] File does not exist: /home/thehappi/public_html/zc_install/index.php [Wed Jun 28 04:55:16 2006] [error] [client 71.100.0.69] File does not exist: /home/thehappi/public_html/zc_install/index.php [Wed Jun 28 04:55:14 2006] [error] [client 71.100.0.69] File does not exist: /home/thehappi/public_html/zc_install/index.php [Wed Jun 28 04:55:11 2006] [error] [client 71.100.0.69] File does not exist: /home/thehappi/public_html/zc_install/index.php [Wed Jun 28 04:55:02 2006] [error] [client 71.100.0.69] File does not exist: /home/thehappi/public_html/index.php [Wed Jun 28 04:47:45 2006] [error] [client 71.100.0.69] File does not exist: /home/thehappi/public_html/index.php [Wed Jun 28 04:47:42 2006] [error] [client 71.100.0.69] File does not exist: /home/thehappi/public_html/index.php [Wed Jun 28 04:47:18 2006] [error] [client 71.100.0.69] File does not exist: /home/thehappi/public_html/index.php [Wed Jun 28 04:47:15 2006] [error] [client 71.100.0.69] File does not exist: /home/thehappi/public_html/index.php [Wed Jun 28 04:46:31 2006] [error] [client 71.100.0.69] File does not exist: /home/thehappi/public_html/index.php


so, I copied over my index.php file to public_html and zc_install. I can't find a file or directory named shop anywhere. I'm either missing it or just not looking in the right place. When I go to the store now, I'm getting this error message

Warning: main(includes/languages/english.php): failed to open stream: No such file or directory in /home/thehappi/public_html/includes/init_includes/init_languages.php on line 26

Warning: main(includes/languages/english.php): failed to open stream: No such file or directory in /home/thehappi/public_html/includes/init_includes/init_languages.php on line 26

Fatal error: main(): Failed opening required 'includes/languages/english.php' (include_path='.:/usr/local/lib/php') in /home/thehappi/public_html/includes/init_includes/init_languages.php on line 26


Something seems to be wrong with my languages file too. I had to copy english.php over to the English folder manually. Can I just re-install the languages folder? and the store folder if I need that too?

[DrByte]

Sounds like you had a bad upload and many of the files are missing.....

Some FTP programs are bad for timeouts.

FileZilla (filezilla.sf.net) is free and I've heard no complaints about its reliability.

I suggest re-uploading the files to your site.