Shipping modules + zones problem

[charlitreintayseis]

Hi,

I've a really frustrating problem.

I've configure correctly one zone (green circle in TABLE_HEADING_STATUS)(zone + taxes are ok).

I go to shipping modules and set one of them, for example Store Pickup, well, if i don't set zone for this module, the status is OK (green circle) but when i set the zone that i have correctly configured, the circle turns yellow and the customer doesn't see this shipping way.

It happens with all the other shipping modules (when i set a zone for the module, the circle of the module turn yellow and doesn't work). If i set no shipping zone, the module turns green again.

I don't know what's the problem (i think is a zone problem but i don't know how to fix it, the zones looks set properly)

Some help please.

(Sorry, my english is not as well as i would like)

[Ajeh]

Green is an indicator that all is setup correctly ...

Yellow is an indicator that while things are setup correctly, you have enabled a "filter" or Zone so that it will only show for "some" customers ...

If you have the Zone set on a module and it is not showing for an address in that Zone ... then check that you actually defined the Zone and didn't just make a Zone Name with no definitions ...

What module is not working and what are your Zone Settings?

[charlitreintayseis]

I've set 3 zones for Spain (Cantabria, Canarias and Peninsula) the zones are set ok (for example):

Cantabria->

• Details-->Country: Spain, Zone Cantabria)

• Tax Rates-->1 I.V.A. 16% Cantabria 16%

Then i go to shipping modules and configure for example the table rate. If i don't set any zone for that module the circle keep green, if i set Shipping Zone: Cantabria, the circle turn yellow and customers from Cantabria show the mesage below:

"Not Available At This Time
Sorry, we are not shipping to your region at this time.
Please contact us for alternate arrangements."

This happens with all the shipping modules and all the zones i have set.

I'm really confused. I will try to install a backup i've done several weeks ago (some weeks ago the shipping worked ok). Another option i've think about is to reinstall zen-cart from the beggining and reload my data base, it is posible?

[Ajeh]

On the shipping module, what are your exact settings ... you can also get this if your configuration has a typo ...

[charlitreintayseis]

My setting:

Table Rate

Enable Table Method
True

Shipping Table
25:8.50,50:5.50,10000:0.00

Table Method
weight

Handling Fee
0

Tax Class
--ninguno--

Tax Basis
Shipping

Shipping Zone
Cantabria

Sort Order
1

[Ajeh]

Can you check the details on the Zone: Cantabria

How do you have this defined? What is set for:
Country:
Zone: